Chauncey Lovett

I priced service at several shops. I always try to give the dealership business and they were competitive with the bid. When I got there, they added a $50 service charge and a $12 cre I always try to give the dealership business and they were competitive with the bid. When I got there, they added a $50 service charge and a $12 credit card fee. I won’t be returning. More

Report | Print

I was waited on promptly and courteously. The work was done on a timely basis. I will go there again. The work was done on a timely basis. I will go there again. More

Report | Print

Everything is so organized and efficient. Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! More

Report | Print

Took my car here for an oil change, tire rotation, and inspection. Everything went smoothly and efficiently from their reminder that service was due, to getting an appointment, to getting the work done. inspection. Everything went smoothly and efficiently from their reminder that service was due, to getting an appointment, to getting the work done. Everyone was pleasant and friendly and professional. I love the video they show of the brakes and the underside of my car. Work was done quickly and efficiently. I highly recommend them! More

Report | Print

Customer service was excellent! The Detail on service with video was greatly explained And understandable. Fast service! with video was greatly explained And understandable. Fast service! More

Report | Print

Staff is really kind, helpful and know their stuff. Really quick appointments and the job is always done well. Really quick appointments and the job is always done well. More

Report | Print

Staff promptly greeted me on arrival. Check in process was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were very friendly. Good repair experience. The video of the work was a nice touch! More

Report | Print

Everyone was very friendly and helpful received a video of the technician going over everything nice to see what they are doing very helpful of the technician going over everything nice to see what they are doing very helpful More

Report | Print

Polite & professional & very quick with the service!! I would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! More

Report | Print

As a longtime VIP Customer & Current Driver of a 2021 Mazda sedan today was my first time service dept.experience having my first oil change performed @ Greenfield Mazda location. How Amazingly Impressed Mazda sedan today was my first time service dept.experience having my first oil change performed @ Greenfield Mazda location. How Amazingly Impressed I was today from the initial interaction with the service advisor Chauncey Lovett who took care of me today upon my arrival and a brief status update using their( 20) point Check List performed by the lube technicians today as well. My first time experience to this Greenfield Mazda Service Dept.was Amazing & beyond Over the Top ! How Impressed & utterly Happy & Trusting I felt today having the Entire Service Dept.Team interaction I experienced today from this Greenfield Mazda Store location from start to finish today…. Hats Offs to the entire Service Dept. Team today You All did an Awesome & beyond Fantastic Good Job today from me : (Marie Hoffman )a Long Time Mazda car Driver ! Once again Awesome Job & first time experience of mine today was Awesome!!! 👍 More

Report | Print