Chau Lam

from my years of car purchase experiences, this is the first time ever I enjoyed interacted with and felt well served by the floor team at a dealership. From MR Chau Lam, to MR Robert Riley, Andy Nguyen a first time ever I enjoyed interacted with and felt well served by the floor team at a dealership. From MR Chau Lam, to MR Robert Riley, Andy Nguyen and . They all truly professional and represented StevenCreeks Lexus exemplary in their services. Well done and Thank you! Gentlemen. More

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I had a very positive experience at Lexus Stevens Creek. The showroom is professional, the staff are friendly, and the entire process is clear and well-organized. In particular, Chau Lam provided excepti The showroom is professional, the staff are friendly, and the entire process is clear and well-organized. In particular, Chau Lam provided exceptional support. He explained all the options thoroughly, responded quickly to all my questions, and maintained a polite, no-pressure approach. Thanks to his guidance, choosing the right vehicle and completing the paperwork was smooth and easy. I am completely satisfied and would highly recommend Chau Lam and Lexus Stevens Creek to anyone looking to purchase a vehicle. More

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Chau Lam is an extraordinary person. He does his well job. He carry’s himself with pride, confidence, and kindness. He takes the time with each client and never makes you feel rushed. He He does his well job. He carry’s himself with pride, confidence, and kindness. He takes the time with each client and never makes you feel rushed. He takes the time to explain even the smallest detail or question. He is very professional yet very personable. In all our years looking to purchase our vehicles, we have never felt so comfortable. We have and will continue to recommend Chau Lam and Lexus Steven’s Creek to all our family and friends. Thank you Chau, we appreciate your time, patience, and integrity. Best regards, Janice Albers More

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Chau went above and beyond to get my car for me! It was a great experience all around and we would recommend this dealership to anyone in the market for a car. It was a great experience all around and we would recommend this dealership to anyone in the market for a car. More

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My agent was Chau Lam. He was wonderful! I came in to look only. He didn’t pressure me or try to convince me to buy. He answered our questions and waited patiently for me He was wonderful! I came in to look only. He didn’t pressure me or try to convince me to buy. He answered our questions and waited patiently for me to decide what I wanted. It was just what I needed. He was awesome!! With no pressure I came to my own decision and so glad I did! I love my new Lexus! The service here was amazing. The care and feeling I was part of their family was so wonderful too. I’ll be back to visit soon since I need to check in with Chau at his insistence. Thank you everyone for your assistance, courtesy and caring. I loved dealing with Chau. He got a hug from me because he is special to me now. I don’t do that with most people. I will recommend him to anyone who plans to come here. And a shout-out to Andy who helped me program my car and phone. His knowledge was most impressive. He was a very patient and sweet young man. What a treasure you have in him! Again, a most positive experience. More

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Chau Lam was my Sales person, he is very professional and excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. He made my purchase went smooth, he gave good advise on how to care for my new car. He is very experienced about Lexus car that I learned from him so much. I have lot of trust in him and the Lexus Stevens Creek. I highly recommend family and friends to shop here. More

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Very smooth and not pushy at all. Was a delight working with Lexus Stevens' Creek and I would recommend them to friends and family Was a delight working with Lexus Stevens' Creek and I would recommend them to friends and family More

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The best dealership i've been to. The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car featu The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car features with us and walked us through the whole purchasing process. We'll definitely highly recommend Lexus of Stevens Creek! More

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Our experience was definitely 5 stars - if I could award 10 stars I would. From start to finish every person we talked to was professional, courteous, easy to talk to, answered all our questions & gave us i 10 stars I would. From start to finish every person we talked to was professional, courteous, easy to talk to, answered all our questions & gave us information we didn’t even know to ask about. They all made our experience quick and we left feeling confident not only about our beautiful new car but in the people who assisted us. Chau was amazing & we had complete faith in him. He knows his product & made the process easy. Claire & David were so helpful & we appreciated the time they spent helping us with all the paperwork & technology features new to us. More

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Excellent sale representative with great service love the car. Strongly recommended Buy Lexus is the best the car. Strongly recommended Buy Lexus is the best More

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