Chase Smiley
Chase Smiley at Covert Buick GMC Bee Cave
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Chase Smiley

Sales

Covert Buick GMC Bee Cave

16501 Sweetwater Vlg Dr Building 1
Austin, TX 78738

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3 Reviews
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3 Reviews

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3 Reviews of Chase Smiley

October 18, 2024

Dealership Rating
Employee Rating

It was great working with jeff. and we'll definitely recommend to friends and family More

by IMRANDHUKA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff

Oct 21, 2024

Covert Buick GMC Bee Cave responded

Thank you so much for your kind review! We're delighted to hear that you had a great experience working with Jeff. At Covert Buick GMC Bee Cave, we strive to provide top-notch service, and it’s wonderful to know Jeff exceeded your expectations. We truly appreciate your recommendation to friends and family, and we look forward to assisting you again in the future! If there’s anything else we can do for you, please don’t hesitate to reach out.

October 10, 2024

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Employee Rating

It was an easy and straight forward process and the service was great. Thanks for the help. More

by theboatyard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We’re glad to hear that you found the process easy and straightforward, and that you received great service. If you have any further comments or suggestions, please feel free to share. We appreciate your support and hope to assist you again in the future!

October 04, 2024

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Employee Rating

The salesmen were fantastic. Not so happy with the trade-in offer from the sales manager though. Offered at least 5k less than fair trade value on a 2020 Silverado LTZ with only More

by jkelley1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rojo

Oct 04, 2024

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We’re glad to hear that you had a fantastic experience with our sales team at Covert Buick GMC Bee Cave. However, we’re sorry to learn that the trade-in offer didn’t meet your expectations, but the market saturation had a major impact on your trade which our software analyzes. We strive to provide fair values for trade-ins, and your comments will help us improve our process. If you’d like to discuss this further, please don’t hesitate to reach out to us. We appreciate your insights and hope to assist you again in the future!

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