Chase Shelnutt
Chase Shelnutt at Landers Toyota NWA
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Chase Shelnutt

Sales Manager

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.5
314 Reviews

Languages Spoken

English English

4.5

314 Reviews

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314 Reviews of Chase Shelnutt

November 24, 2023

Dealership Rating
Employee Rating

Terrible. Over priced. Rip off. Con artists. Scam. But gets the job done just way over priced and hustling peoples hard earned money More

by rhong91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 27, 2023

Landers Toyota NWA responded

We’re sorry to hear that you weren’t satisfied with your visit, rhong91. Our top priority is providing our customers with exceptional service at a fair price — we always want to respect your time and money. We’d like to know more about your experience and what we can do to make things right. Please contact our Service Director, Shawn Wells, at shawn.wells@landerscorp.com so we can discuss this in more detail.

September 04, 2023

Dealership Rating
Employee Rating

The finance person made it very difficult for me to complete the purchase just because I said I didn’t trust him to sell me a lot of adds on. He asked me to walk out of the dealership without buying wh More

by Ramasubramaniam.ar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joseph Zecena , Gage Smith

Sep 05, 2023

Landers Toyota NWA responded

Hi, Ramasubramaniam.ar. Thank you for taking the time to leave this review and bring this situation to our attention. We want our customers to feel supported and comfortable through the entire car-buying process, so this review concerns us. We would like to know more about your experience and how we can earn back your trust — Please contact our Sales Manager Robert Argueta at roberto.argueta@landerscorp.com.

July 21, 2023

Dealership Rating
Employee Rating

Always great service. Always take care if you. Very professional & courteous. Landers is great. Love the service team! More

by gary6948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Quinn, Sean Chase, Lake Mills, Tim Doran , Johnny Guiterez, Nathan Castro

Jul 24, 2023

Landers Toyota NWA responded

Thank you for giving us five stars! We're happy to hear that our service team always takes care of you and is professional and courteous. We look forward to seeing you again!

May 25, 2023

Dealership Rating
Employee Rating

Typical sleeze ball car salesman on the used car lot side. the car we drove, wanted, and had all the paper work with our bank was done and when we went to pick up the car it wasn't even the same color, More

by hasp_pendant.0b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Mason

May 25, 2023

Landers Toyota NWA responded

Hasp_pendant.0b, thank you for sharing your feedback. We are committed to providing top-notch customer service & communication, so it’s concerning to read about your recent experience. We would like to discuss this further. Please reach out to our Customer Relations Manager Robert Argueta at Roberto.Argueta@landerscorp.com as he would be happy to discuss this further with you.

April 25, 2023

Dealership Rating
Employee Rating

It was a smooth and transparent process. Pretty straightforward. I’m done writing this review. More

by JohnAE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Chase, Nigel Treat

Apr 26, 2023

Landers Toyota NWA responded

JohnAE, thank you for the 5-star review! We appreciate you taking the time to write this review and for shopping with us. We appreciate your business and look forward to seeing you next time. Enjoy the Audi!

April 24, 2023

Dealership Rating
Employee Rating

Great staff and environment! Very helpful. Everyone is very kind. Glad I chose Toyota. HAPPY COSTUMER More

by Gabriela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manrique Valdez

Apr 24, 2023

Landers Toyota NWA responded

Gabriela, thank you for the 5-star review! It's great to hear everyone was helpful and kind during your visit. We're glad you chose Toyota and that you're happy with your purchase. Please come see us again!

March 31, 2023

Dealership Rating
Employee Rating

Great experience visiting Landers Toyota of NWA today. Eric was attentive and knew his stuff. Attention to details of my needs and interest was exceptional. More

by EvelynB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chip Anderson, Eric Perkins

Apr 03, 2023

Landers Toyota NWA responded

EvelynB, thank you for the 5-star review! Thanks for letting us know you had a great time visiting Landers Toyota NWA and that Eric took care of all of your questions and concerns. We hope to see you again in the future!

March 30, 2023

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Employee Rating

all the professionals I had contact with personally were excellent both in service and sales. precisely I found a store with qualified people to provide a good service and still create a feeling of a good p More

by LEOSEBBA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Fruchtl

Mar 30, 2023

Landers Toyota NWA responded

LEOSEBBA, thank you for the 5-star review! We're happy to hear you had such a great visit to Landers Toyota NWA and that everyone was helpful and provided excellent service during your visit. We appreciate the kind words and positive feedback and we hope to see you again for any future purchases. Enjoy your new Toyota!

March 09, 2023

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Employee Rating

Thank you Eric! You were an awesome help with the purchase of my new 4Runner! I'm so pleased with your attentiveness and assistance with my purchase! I will be recom More

by JenniferLawrence0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Perkins

Mar 10, 2023

Landers Toyota NWA responded

JenniferLawrence0812, thank you for the 5-star review! It sounds like Eric did an amazing job helping you during your car-buying experience. We love to read these types of reviews! Thank you for recommending Landers Toyota NWA to all of your friends and family and we look forward to seeing you next time. Enjoy your Toyota!

February 20, 2023

Dealership Rating
Employee Rating

Great experience at Toyota NWA! Best car buying experience by as this was my 5th overall vehicle purchase! Spent less time at the dealership than any other place I've been! Informat More

by Henry Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Chase , Brian Rigsby - Sales

Feb 21, 2023

Landers Toyota NWA responded

Henry, thank you for the 5-star review! We appreciate you being a loyal customer and congratulations on your 5th vehicle purchase with Landers Toyota NWA! We love seeing our customers return and helping them find a new vehicle. Thank you for the kind words and positive comments. We look forward to selling you your 6th car in the future. Enjoy your Toyota!

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