Chase Kibodeaux

Town East Ford responded

Thank you for your constructive feedback and for sharing your experience with our dealership. We appreciate your candid review and understand your suggestion about implementing a vehicle reservation system. Your point about having a more structured process for managing potential vehicle sales is well-taken. The uncertainty of multiple interested buyers can create unnecessary stress for customers, especially those traveling significant distances like yourselves. We're grateful that our sales team was able to help you successfully purchase the vehicle you wanted. However, we recognize the importance of improving our approach to ensure a smoother, more transparent purchasing experience for all customers. Your suggestion about allowing deposits to reserve vehicles is valuable and will be shared with our management team for consideration. We continually seek ways to enhance our customer service and sales processes. Thank you for taking the time to provide detailed, helpful feedback. We appreciate your insights and commitment to helping us improve our customer experience.

Town East Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that you found our team helpful and straightforward. Your satisfaction is our priority, and we appreciate your recognition of our quick turnaround. Looking forward to serving you again!

Town East Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience was smooth and pleasant, and that you felt respected and valued. Your recommendation means a lot to us! If you need anything in the future, please feel free to reach out. We look forward to serving you again!

Town East Ford responded

Thank you for your kind words! We're delighted to hear that Cas provided you with a friendly, honest, and direct experience. Your recommendation means a lot to us, and we’re thrilled to know that Cas made a positive impression. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!

Town East Ford responded

Thank you for your kind words! We're glad to hear that Blake and Chase provided you with knowledgeable and professional service. We appreciate your feedback and will make sure to pass on your compliments to them. If you need any further assistance, don't hesitate to reach out!