Chase Hofer

Amazing customer service and more than pleased and blessed to do business with Gateway! Never felt pressured or pushed off. All parties involved in the sale of our truck were nothing short of fantasti blessed to do business with Gateway! Never felt pressured or pushed off. All parties involved in the sale of our truck were nothing short of fantastic More

by KRYSTYL27 Verified Customer Verified Customer

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The salesman knew exactly what I was looking for. I drove 5 hours to get this vehicle. When I got to the dealership there was no waiting around I got in and out in a timely manner. I drove 5 hours to get this vehicle. When I got to the dealership there was no waiting around I got in and out in a timely manner. More

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Right away there was a salesman, Chase, waiting for me and they had the car washed and ready for me to test drive, with only an hour prior notice to me being there. The salesman walked me around the car t and they had the car washed and ready for me to test drive, with only an hour prior notice to me being there. The salesman walked me around the car to inspect it before even driving it, which i was very impressed by. He took the time to thoroughly explain every aspect and detail of the car, and was extremely professional, knowledgeable, and courteous. I don’t think there was a question that he wouldn’t have known an answer to. After the test drive, the salesman took the time to sit down with me and discuss number and where I would be comfortable at for a payment. The finance guy, Stas, worked hard to get the payment I wanted without extending the loan length too much further than what I wanted as well. He made sure to find the best interest rate and when I came down to it, he even asked the manager if there was anything more they could do to get me where I wanted to be. They were able to increase my trade in amount, which did the trick. He also threw in a 6 year, 100.000 mile warranty, at cost, or around $2500 off the original extended warranty amount. Not to mention this dealership automatically adds a clear coat to all vehicles and has added insurance available to the customer for the first year for free which covers most all dents, scratches, tears in the interiors, cracks in the windshield, etc. None of the people I worked with were “pushy” in any way, as some dealerships can tend to be. They also gave me an entire tour of the dealership, and once financing was complete had the car waiting for me with a full tank of gas. My salesmen even took the time to set up OnStar and help with any setting changes. They were completely transparent during the entire interaction and made it make sense for me to upgrade. Everyone involved in the sale was more than courteous, personable, and truly wanted to hear my thoughts. I will be continuing business with them in the future, and would recommend them to anyone looking for a vehicle. More

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Overall great experience. Very friendly and knowledgeable. Good customer service. I left pretty pleased and will be back in the future. Very friendly and knowledgeable. Good customer service. I left pretty pleased and will be back in the future. More

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Chris at Gateway made our experience very smooth and enjoyable. He answered all our questions about the new Jeep we took home. Compared to other dealerships we have worked with in the past, this was by enjoyable. He answered all our questions about the new Jeep we took home. Compared to other dealerships we have worked with in the past, this was by far the best! More

by CARISSA_THOMAS Verified Customer Verified Customer

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Chase was awesome to work with and made the new truck leasing process simple and helped me get a great deal on it leasing process simple and helped me get a great deal on it More

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Chase did a great job. He was very thorough but not pushy. Overall we had a good experience. The one complaint we have is that our new car was on empty so he put a quarte He was very thorough but not pushy. Overall we had a good experience. The one complaint we have is that our new car was on empty so he put a quarter tank of gas in before we left. It would have been nice to leave with a full tank because he knew we were driving back to GF an hour away. The car we traded in had a nearly full tank. I think that’s something they should change for all customers- all should leave with a full tank ready to enjoy their new cars. More

by ABBI.MACHART Verified Customer Verified Customer

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I was treated royally by Gateway by both Chase and Jon. I ended up purchasing an XT4 and our negotiations were professional and satisfying. This is a top notch dealership. Joseph Olson I ended up purchasing an XT4 and our negotiations were professional and satisfying. This is a top notch dealership. Joseph Olson More

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Excellent service! Everyone was very nice and out going. Chase went above and beyond took time to show me all settings gizmos and gadgets to my new vehicle very outstan Everyone was very nice and out going. Chase went above and beyond took time to show me all settings gizmos and gadgets to my new vehicle very outstanding salesman and Lee and financing did an outstanding fast service for me I was very pleased. More

by CSMITH121783 Verified Customer Verified Customer

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Very friendly, helpful and easy to talk to. Kept me i formed during the waiting process. Kept me i formed during the waiting process. More

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