Chase Baine
Chase Baine at Bill Utter Ford
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Chase Baine

New Car Sales Manager

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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13 Reviews
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13 Reviews

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13 Reviews of Chase Baine

September 21, 2024

Dealership Rating
Employee Rating

I've been trying to get a new car. I been asking the sales person who has been not doing anything I asked for. They are greedy sales manager. Didn't even bother looking at my deal. I e More

by Navyrob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 23, 2024

Bill Utter Ford responded

We apologize for the frustration you've experienced. This is not the level of service we strive to provide, and it's concerning to hear about your difficulties. We'd like to understand more about what happened and see how we can assist you further. Please reach out at your convenience so we can address this properly. Thank you, Chris Miller - GM - 940-321-7402

May 12, 2022

Dealership Rating
Employee Rating

I highly recommend Bill Utter Ford. My experience with the sales team was great! Also, I’d like to give a shoutout to Denise Wolf who did an excellent job managing the spray-in-liner, More

by bladesman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toronto Spikes, Micah Hartman , Denise Wolfe

May 12, 2022

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Denise and the Bill Utter Ford team. Drive safely, and we hope to see you back next time!

February 03, 2022

Dealership Rating
Employee Rating

Great buying experience, in and out without a lot of wasted time. Salesman Patrick was great. He was not pushy but was there to answer any and all questions that I had. Exactly what I want in a car buyi More

by rmwood69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jenkins , Ed Sanchez

February 03, 2022

Dealership Rating
Employee Rating

Awesome buying experience! I was in and out quick and my salesperson was extremely helpful with everything. More

by ASOMMERS0418
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Freeman , John Alexander, Ed Sanchez

January 20, 2022

Dealership Rating
Employee Rating

Great experience. Fair price, no ridiculous dealer adds, no pushy finance department, matched my banks interest rate. Will return to purchase future calls and recommend this dealer. More

by Alex N
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toronto Spikes, Ivan Barrios , Denise Wolfe

October 21, 2021

Dealership Rating
Employee Rating

Very good experience! Got work done in a good time and truck looks and performs great! More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 04, 2021

Dealership Rating
Employee Rating

Clean friendly very helpful and not real pushy They were willing to work with me and meet my needs, all the people that we met were very very friendly, Pricing on all new trucks were very fair More

by DRT45@windstream.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 30, 2021

Dealership Rating
Employee Rating

With the market being what it is and all, I was VERY disappointed in the Sales, Service and general customer service post-sale. I bought new cars from both her and Huffines Dodge recently and Huffinres More

by RamOwner72
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eddie Church , John Alexander, Don’t have names but at least 4 service guys stared at me and then walked away without even a hello. Must have disrupted their social time.

April 29, 2021

Dealership Rating
Employee Rating

I had the best experience purchasing a vehicle from Bill Utter in Denton. The buying process was simple. Kellie had be take care of the paperwork online prior to coming in, which helped with the time. Upon More

by Tyler Reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kellie Oehmler

April 24, 2021

Dealership Rating
Employee Rating

Couldn’t say enough good things about Casey Patton & Chase Blaine. This is my second purchase from these two (first was at a different dealership) & I was even more satisfied than the first time. They u More

by tabithawoolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toronto Spikes, Casey Patton

1

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