Charmaine Brown | Page 30
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
395 Reviews
Write a Review395 Reviews of Charmaine Brown
January 11, 2021
They are OK. I wouldn't say they were excellent. Their vehicle service is priced a bit high, but with a coupon most minor work is reasonable. My last visit was an oil change and tire rotation, which they vehicle service is priced a bit high, but with a coupon most minor work is reasonable. My last visit was an oil change and tire rotation, which they managed. However, the person doing the work forgot to plug in a sensor, which resulted in my car running weird and a check ingine light, plus an unknown light coming on. I drove right back and the problem was dealth with. I would have rather skipped that part. More
January 08, 2021
Worst experience of my life. Took 2 weeks to get my car back. Zero communication, at one point they didn’t even know where my car was and why it was there. Finally after a week I demanded a rental. Should back. Zero communication, at one point they didn’t even know where my car was and why it was there. Finally after a week I demanded a rental. Should have been offered a car from the start, it was warranty work. Bottom line very unprofessional! More
January 01, 2021
Thank you so very much to Ian in your service department for his help and great communications about our repairs to our specialty handicap vehicle. We always appreciate your service and kindness . He w for his help and great communications about our repairs to our specialty handicap vehicle. We always appreciate your service and kindness . He was so professional, knowledgeable and a real problem solver. We can't express our appreciation enough. Thank you and have a wonderful 2021. Jesse and Rose Freeby More
Other Employees Tagged: Iain Mackintosh, All the techs who worked on our vehicle
December 16, 2020
Kelsea and the team were great at getting our issue resolved during our scheduled appointment on what appeared to be a very busy day for them. resolved during our scheduled appointment on what appeared to be a very busy day for them. More
Other Employees Tagged: Kelsea Crownover
December 06, 2020
Fast and friendly service. I like how easy it is to drop off our Bolt. I hope that as electric cars become more common they have many technicians to work on them, and sales people who specialize in electric off our Bolt. I hope that as electric cars become more common they have many technicians to work on them, and sales people who specialize in electric cars. More
Other Employees Tagged: Iain Mackintosh
December 01, 2020
Worst service ever. Went in for a new key and fob. I was told it wold take 35 to 45 minutes. 2 hours later without anyone checking in with me I was told that they could not do it and that they were not sure told it wold take 35 to 45 minutes. 2 hours later without anyone checking in with me I was told that they could not do it and that they were not sure why. Horrible More
Other Employees Tagged: Don Cohen, Kayla Ryan-Seals
November 28, 2020
Kelsea is a complete "JOY" to work with. Very welcoming and knows the GM Brand very well! The other folks around her also get a high "kudo" rating being that it takes a true team to watch out for each othe and knows the GM Brand very well! The other folks around her also get a high "kudo" rating being that it takes a true team to watch out for each other and balance the area with complete professionalism. This is very apparent at this dealership! More
Other Employees Tagged: Kayla Ryan-Seals
November 26, 2020
Kelsie is the most communicative and helpful person I’ve worked with at a dealership! She goes above and beyond to take care of us, and makes the whole process a dream! I will definitely be returning here s worked with at a dealership! She goes above and beyond to take care of us, and makes the whole process a dream! I will definitely be returning here specifically to work with her. More
Other Employees Tagged: Kelsie
November 13, 2020
Got me in and got me out on a timely basis did the work that was asked of him to do and we will work on the other issues with another dealer that has a body shop for the other repairs to the car they’re ni that was asked of him to do and we will work on the other issues with another dealer that has a body shop for the other repairs to the car they’re nice people at the dealership salesman included More
Other Employees Tagged: Don Cohen, Kylle McCullah, Kayla Ryan-Seals
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