Charmaine Brown
Charmaine Brown at McLoughlin Chevrolet

Charmaine Brown | Page 17

Service Receptionist

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

Contact Me
4.7
395 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

25 yrs, 8 mos

Languages Spoken

English English

4.7

395 Reviews

Write a Review

395 Reviews of Charmaine Brown

October 27, 2022

Dealership Rating
Employee Rating

This is the 5th survey and 3 phone calls! Enough! Please don’t call again. More

by CHERRYHEDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ryan

Oct 31, 2022

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 22, 2022

Dealership Rating
Employee Rating

Service sucks. Truck wasn’t ready when i showed up. Waited 2hrs for them to complete the warranty work. Didn't put the truck back together properly when it was don More

by kylebodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank Ryan, Ricky Vasquez

Oct 28, 2022

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 20, 2022

Dealership Rating
Employee Rating

Went for an oil change, waited at the dealership. Everything went fine. They didn't try to oversell me on things I didn't need, which was appreciated. More

by jessica.redden89
Recommend Dealer
Yes

Other Employees Tagged: Frank Ryan

Oct 27, 2022

McLoughlin Chevrolet responded

Jessica, thank you so much for your positive comments about McLoughlin Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2022

Dealership Rating
Employee Rating

Ricky, Larry, & the team were professional, friendly and easy to work with! I have been a customer for two years because of the great service. More

by MO384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christie M, David Ricksgers, Frank Ryan, Larry Smith, Ricky Vasquez

Oct 22, 2022

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2022

Dealership Rating
Employee Rating

Service was great. Everyone I encountered was friendly and helpful. Kelsea was especially helpful and knowledgeable looking up vehicle info for me. Thank you. More

by ECP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Blair , Kelsea Crownover

Oct 19, 2022

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

October 03, 2022

Dealership Rating
Employee Rating

It seems that this dealership is struggling with personal. They are always short handed lately and taking to long to get either an oil change scheduled or some repairs done. Last time I got an oil More

by h.carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ricky Vasquez

Oct 08, 2022

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 02, 2022

Dealership Rating
Employee Rating

Aside from forgetting to put the lug nuts back on my front tire, causing the tire to fall off as was pulling out of the shop, everything else was great. Thought there would be more of a response from th More

by MEALEYDC
Customer Service
Quality Of Work
Recommend Dealer
No
Oct 08, 2022

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 30, 2022

Dealership Rating
Employee Rating

As usual, McCloughlin Chevrolet was able to get me scheduled quickly for a software update on our '21 Chevrolet Bolt EV. Also as usual, staff was helpful, cheerful, and got us taken care of! More

by RandyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christie M, Ricky Vasquez

August 25, 2022

Dealership Rating
Employee Rating

Top A+ service from start to finish ,would not go to any other dealership highly recommended More

by TADAVIS97449
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Mendenhall, David Mendenhall , Kelsea Crownover, Ricky Vasquez

Aug 30, 2022

McLoughlin Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

August 13, 2022

Dealership Rating
Employee Rating

Elliott provided excellent delivery service of my vehicle. He took the time to explain the operation of my BOLT. This is the second automobile I have purchased from McLoughlin Chevrolet, I'm sure it More

by SAWICK866
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elliott Dawson, David Mendenhall , Kelsea Crownover, Micah Todd

Aug 17, 2022

McLoughlin Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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