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Charlotte Fan
Charlotte Fan at Mercedes-Benz of Arcadia
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Charlotte Fan

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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3 Reviews
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3 Reviews

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3 Reviews of Charlotte Fan

January 22, 2025

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Employee Rating

It was one of the worst experiences I ever had buying a car. I was told the sales associate was new, but her listening skills, problem solving skills, organization and ability to convey information were b More

by Patricia123
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Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 24, 2025

Mercedes-Benz of Arcadia responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 17, 2024

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Employee Rating

Great experience! !! High quality service at all levels…. Buying a Car or Yearly maintenance. A pressure free dealership who care!!! More

by agramirez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Mark Umutyan, John Rodriguez

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Dec 20, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 29, 2024

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Employee Rating

Purchase a pre-owned Lexus outstanding service from start to finish Thank you Charlotte and Harry This was a surprise for me teen son they definitely made his day More

by israel_bernardino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry in finance

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Oct 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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