Charlie Ziegler
Charlie Ziegler at Russ Darrow Waukesha Kia
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Charlie Ziegler

Business Manager

Russ Darrow Waukesha Kia

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.8
76 Reviews

Languages Spoken

English English

4.8

76 Reviews

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76 Reviews of Charlie Ziegler

July 17, 2024

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Employee Rating

I recently bought a certified Kia at Russ Darrow Kia Waukesha and really enjoyed my experience. I worked with Kain and he was great. He was a great communicator in the days leading up to my visit and wa More

by jl1
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Recommend Dealer
Yes

Other Employees Tagged: Marcus (Kain) Hankins

July 17, 2024

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Friendly, knowledgable and honest. They all worked very hard to get the car we wanted. More

by David E
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Recommend Dealer
Yes

July 17, 2024

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Just bought a 2024 Kia K5 with Kain and he was awesome! He was super helpful in answering all my questions and dealing with my 3 loud, messy, crying kids during the whole process. Highly recommend working More

by Morgan
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Recommend Dealer
Yes

Other Employees Tagged: Marcus (Kain) Hankins

July 16, 2024

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The people were all very friendly and seemed genuine. While I realize that's their job, they were very personable and took the time I needed to make a decision. Marcus and his trainee were patient and ki More

by inityinjah
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Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Marcus (Kain) Hankins, Gildardo Esquivel , Trainee with Marcus was very good!

June 30, 2024

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Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations. More

by twodak72
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Recommend Dealer
Yes

Other Employees Tagged: Wally Thom

June 29, 2024

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I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More

by Ashleykraus22
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Recommend Dealer
Yes

Other Employees Tagged: Wally Thom, Gildardo Esquivel

May 28, 2024

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My experience with dealer got off to a rocky start as we came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me the More

by Barney
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Recommend Dealer
Yes
Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you for taking the time to share your experience. We're sorry to hear that your initial visit did not go as expected and that it left you with a sour taste. It's important to us that every customer feels valued and respected, and we regret that we fell short in your case. We appreciate your decision to return and purchase a vehicle despite the rocky start, and we're glad to hear that you are happy with your vehicle. Your feedback is crucial for us to improve our processes and ensure better experiences for our customers in the future. If there is anything we can do to address your concerns or improve your satisfaction, please don't hesitate to reach out. Thank you for your understanding and for choosing us.

May 28, 2024

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I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally More

by Lulu45_99
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wally Thom, Gildardo Esquivel

Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you, Lulu45_99, for sharing your experience! We're thrilled to hear that you are satisfied with your recent purchase of the 2024 Kia Sportage. Wally is indeed a fantastic salesman, and we're glad he made your experience a positive one. Enjoy your new vehicle, and thank you for choosing us!

April 23, 2024

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I am very pleased with my new Kia Telluride, they went out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride! More

by vwidholm
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Recommend Dealer
Yes
Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you for your wonderful review! We're thrilled to hear that you are enjoying your new Kia Telluride and that we could help you get the exact color you wanted. It's great to know that Kaze and the rest of our team made your experience a positive one. We're delighted that your grandchildren love the new ride too! If you ever need anything in the future, don't hesitate to reach out. Enjoy your Telluride!

April 17, 2024

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Wally follows through with what he says. He even saved a special water bottle of mine More

by Sorento driver 113
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wally Thom

Jun 01, 2024

Russ Darrow Waukesha Kia responded

Thank you for the great review! The team at Kia of Waukesha is delighted to hear that Wally followed through with what he promised and even saved your special water bottle. We are committed to providing excellent service, and it's wonderful to know that Wally made a positive impact on your experience. If you need anything in the future, don't hesitate to reach out.

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