Charlie Shaver
Charlie Shaver at South Hills Chrysler Dodge Jeep RAM FIAT
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Charlie Shaver

Sales Rep

South Hills Chrysler Dodge Jeep RAM FIAT

3344 Washington Road
McMurray, PA 15317

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6 Reviews
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6 Reviews

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6 Reviews of Charlie Shaver

April 05, 2022

Dealership Rating
Employee Rating

I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in More

by Heather_k20068728
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 05, 2022

Heather_k20068728 responded

South Hills Chrysler Dodge Jeep RAM FIAT Apr 5, 2022 This review will not post to our site until 4/19/2022 to allow this dealership time to resolve your issues. Heather_k20068728 I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return

Apr 05, 2022

Heather_k20068728 responded

South Hills Chrysler Dodge Jeep RAM FIAT Apr 5, 2022 This review will not post to our site until 4/19/2022 to allow this dealership time to resolve your issues. Heather_k20068728 I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return

July 18, 2021

Dealership Rating
Employee Rating

Great service from Charlie! Just the facts with great knowledge of Rams, the industry and the purchase process. Would only buy from him, again! Thanks Charlie More

by CRAIGKAISER0122
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Shaver

Jul 21, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The South Hills Chrysler Dodge Jeep Ram Team

July 11, 2021

Dealership Rating
Employee Rating

I am very happy with my experience at the dealership . Everone was helpful and friendly. I will definitely be recommending your dealership to friends and family. More

by kuskycontracting
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Susko , Joey Jackovic

Jul 15, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The South Hills Chrysler Dodge Jeep Ram Team

June 11, 2021

Dealership Rating
Employee Rating

Very nice people very hard working and got us a very nice car even when the bank said no they never stopped working to get up the car More

by horsegirl7338
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Shaver, Dave Susko, Troy Lafferty, Vern Cox , Andy Blair, Ed Bloskis, Derek Ehrenberg, Jim Kostic, Garrett Weigers

Jun 16, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The South Hills Chrysler Dodge Jeep Ram Team

June 03, 2021

Dealership Rating
Employee Rating

Charlie was absolutely amazing throughout the whole process. I found the car online and made an appointment. He was available as soon as I came in and made my first purchase as easy as possible. More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The South Hills Chrysler Dodge Jeep Ram Team

May 03, 2021

Dealership Rating
Employee Rating

Charlie Shaver was the best sales rep that I’ve ever dealt with & I’m 74 years old. From my first contact with him on the wed to the day of my pick up of van my Jeep Charlie took all of the anxiety one More

by Walt L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Shaver

May 06, 2021

South Hills Chrysler Dodge Jeep RAM FIAT responded

Walt, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! - The South Hills Chrysler Dodge Jeep Ram Team

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