Charlie Seaboch

Professional They listened and worked out a solution that fit my needs and wants in a most satisfying way. The entire process was handled very respectfully and pro They listened and worked out a solution that fit my needs and wants in a most satisfying way. The entire process was handled very respectfully and professionally. More

Report | Print

Denali HD purchase I purchased a Denali 2500HD from Win Kelly GMC I was a quick and easy process and I would not hesitate to go back for any future purchases. I purchased a Denali 2500HD from Win Kelly GMC I was a quick and easy process and I would not hesitate to go back for any future purchases. More

Report | Print

Great and friendly Me and my wife went here to look for a new car to buy but were not sure what we wanted. We bought a used car not long ago from Autonation and have ha Me and my wife went here to look for a new car to buy but were not sure what we wanted. We bought a used car not long ago from Autonation and have had many problems with it. We wanted to trade in and just buy new. Our salesman we met was Rob Reisman, he walked through deciding what car we wanted. He was not at all pushy and was patient and helpful in us making an informed decision. They gave us the deal we needed and we got a great new car. More

Report | Print

Amazing customer service I can not tell you how amazing my experience was. I bought my 2014 impala and it was time for an oil change. Not only did I get an appt immediately I can not tell you how amazing my experience was. I bought my 2014 impala and it was time for an oil change. Not only did I get an appt immediately but they took care of the recall on my car immediately. I was in and out in a little over an hour. I will definitely be doing all my car service at Win Kelly. Kudos to this dealership! More

Report | Print

Update to my previous experience UPDATE: I received a call from Charlie Seaboch the General Manager at Win Kelly and he agreed to have my vehicle restore to its original pristine co UPDATE: I received a call from Charlie Seaboch the General Manager at Win Kelly and he agreed to have my vehicle restore to its original pristine condition. I'm very happy with the customer service I received from both Mr. Seaboch and Gary Collett they made my misery turn into delight and my updated review will reflect that. I can't thank them enough having my vehicle fixed and for providing me a rental car to use while it was in the shop. Gary is very detail oriented and when he said my car was complete this time it was I could find a flaw. Thank you gentlemen. I purchased my 2014 Chevrolet Impala from Win Kelly in November 2013 I have no complaints in regard to theirs sales team. However, in July my car was hit on the rear side by another vehicle and needed the paint repaired with my previous experience I thought highly of them and decided to take my vehicle there. That’s when everything went downhill they repaired my car initially in two days, but then I had the worst call of my life my vehicle had been hit on their property by a truck my driver’s side door was dented, mirror knocked off and some sort of damage to my fender I was unable to see my vehicle till later in the evening and they had already started repairs without consent. The headlight was also damaged which I had to fight to have fixed and I was told quote “The reason for the condensation in the headlight is because headlights breathe”. In my experience a headlight doesn’t have water in it unless damaged. But, wait it doesn’t end there I had to go 3 times to pick up my car. I sent it back the first time because the paint wasn’t right they had clear coated dirt to my vehicle, the second time I went up the hood wasn’t lined up correctly and my grill was sticking out about a half inch. Finally after a week I was told my car was completed I go to pick up the vehicle and the Impala logo was missing from the vehicle which luckily they found also the door handle cover was misplaced and I seem to be the only one to notice that and they had to order me a replacement. They ordered the item in and I went to go pick it up and informed the manager there that my door lock was not correctly put in place and he told me to bring it back but I did not I will never take my car there ever again. Till this day my car still isn’t right I don’t have clear coat on the panel on my driver’s side and my grill is broken they apparently broke a clip and I keep having to push it back in place so now I will be out of money to repair my car because I refuse to take it back to the body shop out of fear it will come back worse! More

Report | Print