Charlie Pacanins

Mr. Schimmels, This is just a note from a new customer and first time Subaru buyer. Congratulations for staffing your Fort Worth, Subaru location with a team of friendly and helpful people. Specifically and first time Subaru buyer. Congratulations for staffing your Fort Worth, Subaru location with a team of friendly and helpful people. Specifically I am referring to Ben McCoy in sales, Charles Pacanins in warranty sales, and Jeffrey Wooten in service specialist. My wife and I are 75+ and were shopping for a replacement for our Jeep Trailhawk, which we towed behind our 38’ RV. Based on family references we were guided to your Subaru dealership and purchased a ‘23 model of the Touring XT Outback. After only a week, we are thrilled with the trade; with the comfort and safety features offered with this car. Thanks to you and your staff, we were very comfortable through the purchase process. Wishing you continued success, Tom Watson More

Report | Print

Amazing group of people! Smoothest process I have ever had buying a car. They went above and beyond to ensure I got what I asked for and was informed on every detail of my Smoothest process I have ever had buying a car. They went above and beyond to ensure I got what I asked for and was informed on every detail of my car and the maintenance processes. Even Charlie from finance was awesome! I highly recommend buying a car from them! Ask for Ron!! 🤩🤩🤩🤩🤩🤩🤩 More

Report | Print

Received the price I wanted to pay, wonderful and considerate staff. Went to the used car dealership by mistake and had trouble understanding how to get to Heily's new cars and a salesman let me foll considerate staff. Went to the used car dealership by mistake and had trouble understanding how to get to Heily's new cars and a salesman let me follow him over! More

Report | Print

Hiley Subaru sales department is very professional and friendly. Never feel pressure from anyone everyone is always there to help you I recommend this dealership highly if you’re looking for new vehicle! friendly. Never feel pressure from anyone everyone is always there to help you I recommend this dealership highly if you’re looking for new vehicle!! More

Report | Print

Everyone at Hiley Subaru treated us with courtesy and professionalism. I loved the tutorial session after 2 weeks! professionalism. I loved the tutorial session after 2 weeks! More

Report | Print

Dayn Belfour was extremely welcoming and friendly. He made sure everything was done correctly. He not only made us feel like part of the Hiley family, but even more so, part of the greater Subaru fami He made sure everything was done correctly. He not only made us feel like part of the Hiley family, but even more so, part of the greater Subaru family. I love my new Forester and look forward to having it for years to come. Sales Manager Nick Kennedy was also great to work with. Nick is the reason we chose Hiley over another dealership. Charlie saved us $$$ by decreasing our interest rate in noting that I am a nurse, for which we greatly appreciate. I look forward to working with Jeffrey and the Encore service while learning all there is to know about my new luxury ride. Thank you ALL for such a great, hassle free experience! We will definitely recommend Hiley Subaru to others. More

Report | Print