Charlie Martin

Wife purchased a Expedition over the internet and signed the deal on Oct. 27. as of Dec. 2 we still do not have paperwork to get it tagged. Told it would be overnighted 3 days ago. Still no paperwork. Facin the deal on Oct. 27. as of Dec. 2 we still do not have paperwork to get it tagged. Told it would be overnighted 3 days ago. Still no paperwork. Facing late fees , penalties and a ticket for an improper tag. They use a vendor to do this they say but dont know the vendors name to get a carrier and tracking number. When wife picked up SUV it had not been cleaned and only given 1 key without disclosing it only had 1 key. Should have had 2. Contacted on several occasions with no response. Sent email to several in the command chain with no response. Poor communications and follow up after the sales on critical issues. If you go their way PLEASE Buyer Beware... More

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Iron City Ford served me well.Had a great Salesman in Victor Martin.Great place to buy a car. Jim Powrzanas I will purchase my next Ford at Iron City. Victor Martin.Great place to buy a car. Jim Powrzanas I will purchase my next Ford at Iron City. More

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Worst experience ever showed up to look at truck I was interisted in started the deal truck needed some work sales manager refused to correct the issues an proceeded to try an force me to spend more money interisted in started the deal truck needed some work sales manager refused to correct the issues an proceeded to try an force me to spend more money an I did I drove right back to Ernest McCarty ford in alabaster al an bought a 2020 F-150 4x4 for $80 less a month than the 2016 truck they were trying to force me to buy Victor the sales guy was very helpful an I feel he’s wasting his time with the group at iron city you don’t get anywhere fast screwing people over an I’d think long an hard before spending your hard earned money with Iron city after seeing my paycheck stub it was all about the up sale ..a sale was made but Ernest McCarty ford made it More

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Knowingly sold me a lemon!!!!! On December 10, Iron City Ford deliberately baited and switched me as I sought to buy a used Ford F150. They had two trucks, but they insisted that th On December 10, Iron City Ford deliberately baited and switched me as I sought to buy a used Ford F150. They had two trucks, but they insisted that the one I wanted most was not as good as the cheaper one on the lot. They kept discounting the cheaper one until I bought it. I found out soon that it has a dead cylinder and was a piece of junk. It will run fine for a while, then it chokes and sputters when you slow down and the rpms drop below 1000. Their own shop admits it is a bad truck but their management just laughs when I ask for my money back. They are real criminals! Steer clear! More

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Took me for a ride on 2008 F150 Started out very friendly and low key, willing to negotiate on price, thought I got a good deal. Turned out the big 5.4 engine sucks gas as if it had Started out very friendly and low key, willing to negotiate on price, thought I got a good deal. Turned out the big 5.4 engine sucks gas as if it had a 2" hole in the tank, SVM module (key fobs and tire sensors) does not work - they knew that and failed to disclose even after promising me a new key fob. Now throwing P code indicating camshaft timing issues, probably $1000-$1500 repair. Charlie keeps giving me the runaround, never any concrete answers. Cannot even get them to give me a time to bring truck in to replace SVM or look at the camshaft issue. Big ripoff, they smile the whole time they are gutting you. More

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Excellent Salesman! Charlie Martin was our salesman and he was excellent to work with! I will definitely come back to Iron City Ford as long as Charlie is there! Charlie Martin was our salesman and he was excellent to work with! I will definitely come back to Iron City Ford as long as Charlie is there! More

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Courtesy Military Auto Service 2016 Warrior Mustang I'd like to thank Jim Skinner Ford and Charlie Martin for the excellent support and collaboration with the Military Auto Service. This very special ve I'd like to thank Jim Skinner Ford and Charlie Martin for the excellent support and collaboration with the Military Auto Service. This very special vehicle was delivered to Jim Skinner Ford and they treated me and the car in a very special way. We are grateful for Jim Skinner Ford's support to the United States Military. We are thankful for the alliance that Jim Skinner and the Military Auto Service have in supporting our active overseas military servicemen and women. Thank you again, Darryl Brady More

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