Charlie Karkaetedes | Page 7

Terrific Experience We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long s We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long sales process that would test the patience of any salesperson, but Charlie Karkaetedes, our salesperson, was with us the whole way as we first ordered a new X3 on the new BMW CLAR platform but then changed our minds and decided to wait until the new 2019 X5 came out on the CLAR platform. I am fastidious with detail and wanted to nail the car we ordered down to the a precise list of options. Charlie led us patiently through all the details and made it easy for us, and we took delivery of the new X5 in November as promised. I cannot speak highly enough of Charlie. While we moved to Florida during this whole process, we chose him as our BMW contact, taking delivery in Sudbury and driving the new car to Florida when it would have been easier to buy from the dealer in town. Thank you, Charlie! More

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Excellant experience he is very professional and knowledgeable he explained the advantage and disadvantages of buying and leasing without putting any pressure like any ot he is very professional and knowledgeable he explained the advantage and disadvantages of buying and leasing without putting any pressure like any other salespersons and even the follow up call after I bought my car if I have any questions. More

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Great Overall Experience (Charlie Karkaetedes): Could not ask for a better salesperson. We explained to Charlie that we came in looking for an X1 because we saw a really good (Charlie Karkaetedes): Could not ask for a better salesperson. We explained to Charlie that we came in looking for an X1 because we saw a really good deal on their website. Charlie looked up the deal and unfortunately the car with the deal was already sold. But he kept a nice positive attitude and told us that he was going to see if he could find us a deal that was close to what we were looking for. Lo and behold, Charlie found us a deal that was very close if not better than the deal that drew us in and we were able to come to an agreement and made a deal. Great guy, very patient and extremely genuine. I strongly believe that the next time we are in the market for another BMW, we are going straight back to Charlie. (Aram Takvoryan): Another fantastic employee. Aram was a very informative and helpful guy. English was not my father's first language so sometimes, when talking about financial things, words/meaning can get lost in translation. However, Aram was very patient and was willing to explain things multiple times/differently to help my dad understand. And when we were talking about additional warranties available for our new car, it did not seem like he was forcing us to buy packages. He explained every package clearly and gave his honest opinion on each's worth and value. More

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The best! Charlie was very professional, patient and answered all my questions . The process was smooth and very fast from beginning to end. I had a great expe Charlie was very professional, patient and answered all my questions . The process was smooth and very fast from beginning to end. I had a great experience! More

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No problems at all I'm a senior and a woman. Charlie was extremely thoughtful and guided me towards the perfect car for my needs. He spent a lot of time answering questi I'm a senior and a woman. Charlie was extremely thoughtful and guided me towards the perfect car for my needs. He spent a lot of time answering questions in an extremely respectful way. I love my new car and Charlie was perfect. I would definitely recommend him and plan to by my next car from him when I'm in my eighties. More

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Great experience We had a great experience working with Charlie Karkaetedes (CKarkaetedes@herbchambers.com) when purchasing our electric vehicle (i3). Charlie was know We had a great experience working with Charlie Karkaetedes (CKarkaetedes@herbchambers.com) when purchasing our electric vehicle (i3). Charlie was knowledgeable, diligent, attentive and professional. Doing financing was also very efficient. Great experience all around. Thank you! More

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Great Purchase Experience! We had a great experience purchasing our 2018 BMW X3 from Charlie Karkaetedes. We were impressed with the amount of communication we received from Cha We had a great experience purchasing our 2018 BMW X3 from Charlie Karkaetedes. We were impressed with the amount of communication we received from Charlie. He kept in touch with us throughout the process of ordering the car with the options we wanted and kept us updated on the build timeline. Once the car was delivered to the dealership, Charlie spent a fair amount of time going over the entire car and kept asking if we had any questions. He also followed up after we left to make sure we were enjoying the car. We would recommend Charlie wholeheartedly if you are in the market for a BMW. This is our third one but our first at this dealership and we would not hesitate to go back when we are in the market for another one. More

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Satisfying Experience Although I have had BMW’s for a number of years, the last three vehicles, including my most recent 2018 340x, Charlie Karkaetedes was my salesperson. Although I have had BMW’s for a number of years, the last three vehicles, including my most recent 2018 340x, Charlie Karkaetedes was my salesperson. Charlie K is an asset to the Herb Chamber’s BMW organization. He has always provided me with a thorough knowledge of the product and a loyalty to this customer as I moved forward. There have been times when his opinion was important to me after the purchase was completed. There are always decisions to be made and Charlie was high on my list in reaching out for an opinion and feedback. I will look forward to continuing my association with Charlie K. More

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Amazing We bought 2 new cars in April and May from Charlie. Not only is his knowledge of the products unmatched, he is simply one of the nicest people I know. We bought 2 new cars in April and May from Charlie. Not only is his knowledge of the products unmatched, he is simply one of the nicest people I know. He could not have been more helpful and made the process simple. Could not recommend anyone more. More

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Fantastic Experience Wanted to take a moment to review my first experience with BMW of Sudbury. All I can say is WOW. The team at this dealership is top class. From the mo Wanted to take a moment to review my first experience with BMW of Sudbury. All I can say is WOW. The team at this dealership is top class. From the moment I walked in the door to the moment I picked up my keys, I was sincerely impressed. The customer service, genuine care, and attention to detail was superb. Charlie Karkatedes was instrumental in my sale process along with GM Pranav Gil, General Sales Manager Jason Herndon. Cannot say enough good things about these gentlemen. Best Car buying experience I've ever had. More

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