Charlie Karkaetedes | Page 5

Charlie K is a professional in dealing with his clients. He is responsive his client's needs. Takes pride in the product he is selling. He is responsive his client's needs. Takes pride in the product he is selling. More

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We wanted to explore a few BMW models, and Charlie Karkaetedes at Herb Chambers BMW of Sudbury was extremely helpful, setting us up with test drives and answering all of our questions. A few days late Karkaetedes at Herb Chambers BMW of Sudbury was extremely helpful, setting us up with test drives and answering all of our questions. A few days later we drove away in our X2 and are thoroughly enjoying it. Charlie and the team were so friendly and courteous, and they made the process easy and efficient. We’ve been Herb Chambers customers for more than 20 years. Our experience with Charlie K was another reason we keep coming back. Highly recommended! More

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I had best experience with Charlie. Charlie very honest, helpful, nice and always follow up with you on any issues or questions. I would recommend him to my family and friends. Good work Charlie! helpful, nice and always follow up with you on any issues or questions. I would recommend him to my family and friends. Good work Charlie! More

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Great expirience, to the point, reliable and honest. Bought few cars from him and probably the next ones too. Always a pleasure to meet Charlie when visiting for service Bought few cars from him and probably the next ones too. Always a pleasure to meet Charlie when visiting for service More

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Charlie is attentive, helpful, honest, and an absolute pleasure to work with. He has always found me the car I was looking for, and did his best to make sure I got the best deal possible. I highly recom pleasure to work with. He has always found me the car I was looking for, and did his best to make sure I got the best deal possible. I highly recommend Charlie and BMW Sudbury, you will walk away extremely happy. More

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we met Charlie Karkaetes a couple of cars agohe has we met Charlie Karkaetes a couple of cars ago he has always been very responsive , attentive to very small detail and very proactive! he takes care we met Charlie Karkaetes a couple of cars ago he has always been very responsive , attentive to very small detail and very proactive! he takes care of you from the beginning of the deal until the very last thing at the end. we strongly recommend him for any of your BMW transactions he is the best! More

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After driving the M2 Competition a few times at different BMW events (M Track Days, M Tour), I was determined to get myself into an M2 Competition. This would be my fourth BMW purchase since 2006, and third BMW events (M Track Days, M Tour), I was determined to get myself into an M2 Competition. This would be my fourth BMW purchase since 2006, and third custom order. As for most people, pricing is important when purchasing a car, however, since it is such a big purchase, relationship and ease of transaction are also high on my list of priorities. After checking around with several area dealerships on pricing, I had an idea of what price I could buy the car for. The last dealership I reached out to was BMW of Sudbury. I purchased my last BMW there, a 2018 BMW X3, with Charlie Karkaetedes. My wife and I had a great experience buying with Charlie two years ago, so we figured we would see how their pricing compared to other dealerships. On the day I reached out to BMW of Sudbury, I got Charlie’s out of office email response. Turns out he was on vacation. Nevertheless, I followed up with the dealership’s general Manager, Pranav Gill. I had also worked with Pranav back in 2018 and he is the best of the best when it comes to dealership management. Pranav met me halfway with the price that I was interested in, still about $2,000 more than another local dealership. However, as I was making my decision, I remembered how great my last transaction with BMW of Sudbury was, so I decided to buy with them. I specifically asked Pranav to work with Charlie when he returned from vacation since I knew working with him would make this a great transaction. Ordering during a pandemic, I set my expectations appropriately in terms of how long it would take to receive the car. In normal times, ordering a car that is built in Germany generally takes about 8 weeks until delivery. However, this time around, the plant in Germany shut down for the whole month of September, so I knew I needed to adjust my thinking. In the end, it took 3 months until I picked up my car. Throughout the process, Charlie was there to answer all of my questions. He called me religiously, every Wednesday, with an update on where the car was in the production or shipping process. For anyone who is into the details, this level of communication is top notch. I have ordered another BMW from another dealership, and the quality of communication was not up to this level. Taking delivery of the car was just as simple as I hoped it would be. I decided to sign all of the paperwork a few days before taking delivery to ensure the pickup process went smooth. Sometimes when getting to the last stage of the process, dealerships might have a “gotcha” where there is some catch on the pricing. Just the opposite with Charlie and BMW of Sudbury. Charlie managed to go the extra mile and actually qualified for me an additional factory rebate, so I ended up getting the car for less than I had originally planned! Totally unexpected but definitely appreciated. On the day I picked up the car, Charlie was there to congratulate me and answer any further questions I had. When leaving, he made sure I knew that If I had any questions in the future, he’d be there to help. Charlie is the best of the best when it comes to buying a car. He makes the process simple and transparent. His honestly and ethics are top notch. If you are unsure where to start when buying a BMW, start with Charlie! More

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The very first time I ever contacted BMW of Sudbury regarding a vehicle, I was specifically asked to be paured with their most knowledgable salesman. That weekend I ended up meeting the greatest car sa regarding a vehicle, I was specifically asked to be paured with their most knowledgable salesman. That weekend I ended up meeting the greatest car salesman I have ever met, Charlie.K. Believe it or not, that was nearly 5 years ago. I am about to be on my 3rd BMW and Charlie has not only become the only person I will ever contact regarding anything BMW but he has become a family friend. And this is the level of professionalism and trust that the team here at BMW if Sudbury foster. You truly become part of the family and this is why I would highly recommend Charlie and the team to anyone. Bill, Al and Nick are all great as well, Pranav is a class act and I doubt I will ever see another dealership that is as excellent as this one. Even after years, I am always welcomed with a handshake and a smile and am free to check out the inventory whenever I am there for service. They are the top BMW dealership for a reason folks. I challenge anyone to find out for themselves! More

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My Experience Purchasing 2019 BMW X3 from C. Karkaetedes I was pleasantly surprised at the friendliness and professionalism dealing with the dealership staff and particularly Charlie Karkaetedes. The experie I was pleasantly surprised at the friendliness and professionalism dealing with the dealership staff and particularly Charlie Karkaetedes. The experience was low pressure and Charlie was very professional and extremely helpful. He met me near where I live to pick up my check so that I did not have to travel to the dealership. I look forward to continuing the relationship with the dealership and Charlie. More

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Charlie K. all the way.. Fearing a typical protracted, painful buying experience, we were thrilled when Charlie K. met us. A true professional, backed up by other professiona Fearing a typical protracted, painful buying experience, we were thrilled when Charlie K. met us. A true professional, backed up by other professionals at the dealership. A good deal on a 2017 X1 that looks brand new. I was so pleased, I reached out to the GM at BMW of Sudbury to congratulate him on his team. More

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