Charles Stanley
Charles Stanley at Eastchester Chrysler Jeep Dodge Ram
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Charles Stanley

Product Specialist

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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3.5
74 Reviews
3.5

74 Reviews

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74 Reviews of Charles Stanley

October 28, 2024

Dealership Rating
Employee Rating

GLC 300 4 MATIC MERCERIZE BENZ 2018 White This dealership has consistently been ranked as one of the worst in the world, with a reputation for scamming their customers and putting profit above all More

by ishajabbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Chavez, Leroy Griffiths, Reginal Blue , Joseph

Oct 29, 2024

Eastchester Chrysler Jeep Dodge Ram responded

I'm truly sorry to hear about your experience and the challenges you're facing. This situation sounds incredibly frustrating and not at all what we want for our customers. We take these matters seriously, so please reach out directly if you'd like us to look into this further or assist in any way possible. Thank you, Jamie Brown - Customer Success Specialist - 845-353-1919

Oct 30, 2024

ishajabbie responded

Every morning when I see my car, I break down in tears. The pain won't go away. Grief and sadness keep me stuck. It was my gift to myself that turned into a punishment. I am so disappointed in your dealership and your employees for scamming me. I cannot make payments towards the car I should have finished After 9 years of domestic violence, I gifted my self a car from I put all my savings to the car $14,000 But now I cannot even afford to make the payments. I am in a lot of debt and don't know what to do. The car price which was $30,900 turns to $50659 without my knowledge paying what I did not suppose to pay.

September 22, 2023

Dealership Rating
Employee Rating

They call me back this time and inquiring for information about a manager is what I wanted, but couldn't get the information at that time because the manager was out. More

by Country
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2023

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to learn that you weren't able to get the information you needed when you called. Our team understands how important it is for our customers to have their inquiries addressed promptly and efficiently, especially when seeking a manager's assistance. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team directly at CustomerCare@EastCJD.com. Thank you.

February 15, 2023

Dealership Rating
Employee Rating

The experience here at the Jeep dealership, from the moment we stepped in the service was beyond great. More

by PEREZSARAIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad that the Eastchester Chrysler Jeep Dodge Ram team was nice to work with. We appreciate your business and confidence in us to assist you.

December 23, 2022

Dealership Rating
Employee Rating

Giovanni was very nice , he was quick , informational , definitely knew what he was doing . The staff as well were really friendly and fast . Everyone seemed to be motivated and happy and loved the job tha More

by Michelle_174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Dayka

Dec 23, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! Giovanni and the team are thrilled to have you as a customer!

December 03, 2022

Dealership Rating
Employee Rating

WORST EXPERIENCE EVER. A CAR LISTED $14500 ENDING UP PAYING $32000 I GOT MY CAR 1 KEY. NO PAPERS NO CONTRACT NO REGISTRATION. NOTHING HAS BEEN EXPLAINED… TAKING YOUR M More

by ivansch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lemar Davis, Shawn Cameron

Dec 06, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It's disappointing to hear you have been unhappy with your experience, as this is never the feedback we hope to see. We apologize for any confusion and lack of communication from our team. We take negative feedback seriously and would like to make this fight for you moving forward. We will not be able to find your information with the username provided, so please call us directly when you can. Thank you, Customer Care Team - (877)-811-9330

November 02, 2022

Dealership Rating
Employee Rating

Great experience. Was attended in a timely manner. Everyone was hands on. Respectful very organized More

by ismayellyn.sanchez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis, Maggie Matir, Shawn Cameron , Jalizza

Nov 03, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Timely and professional service is what we always strive to provide! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram and please let us know if you need anything down the line!

October 15, 2022

Dealership Rating
Employee Rating

I had a great experience, everyone was a great help. I am very happy with my purchase More

by emcfadden2829
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis

Oct 17, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

September 29, 2022

Dealership Rating
Employee Rating

Awesome stuff and sales person Jose and Kevin and Marcus they are so Professional thanks More

by jav12007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose manager,Kelvin sales person

Sep 29, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for the five-star review! We are happy to hear that Jose, Kevin, and Marcus brought their A-game. Take care! - The Eastchester Chrysler Jeep Dodge Ram Team

September 28, 2022

Dealership Rating
Employee Rating

Great dealership we walked out with the car of our dreams. Thank you eastchester dodge More

by tiffanyhuggins26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Your glowing review lets us know we're making all the right moves. Thanks so much for choosing Eastchester Chrysler Jeep Dodge Ram. Enjoy your new dream car!

Sep 28, 2022

tiffanyhuggins26 responded

Best dealership in the Bronx borough

August 03, 2022

Dealership Rating
Employee Rating

Great place they work real fast wonderful customer service Now I find a new mechanic shop I will always go to them for services and to the future and hopefully one day I will be able to buy another ca More

by wilsonrobert590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We're happy to hear you had a great experience with the Eastchester Chrysler Jeep Dodge Ram team. Thanks so much for the kudos and we look forward to seeing you again next time!

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