Charles Scrymgeour

Honestly, Charles is the best person to work with if you are buying a car, new or used. He gave us his honest opinion when we were weighing different used vehicle options. Even though I am sure we aren't are buying a car, new or used. He gave us his honest opinion when we were weighing different used vehicle options. Even though I am sure we aren't his highest revenue-producing client, he treated us very well. Keeping us updated on the progress of the sale, and helping us get answers to our questions. We will do our best to buy our next car through Charles and recommend him to all our family and friends. You can't find a more honest and hard-working person to have on your team when buying a vehicle. More

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Fantastic Experience at Mercedes-Benz of Sudbury! My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales C My husband and I had an outstanding experience working with the team at Mercedes-Benz of Sudbury. From the moment we arrived, Charles, our Sales Consultant, made the entire process seamless and stress-free. He is not only highly knowledgeable about the vehicles but also genuinely dedicated to finding the right car for your needs. What impressed us most was his professionalism and honesty. Charles was transparent about every detail and worked diligently to ensure we received a fair deal for our GLS, all while avoiding any pressure or sales tactics. His communication was excellent throughout, always keeping us informed and promptly answering any questions we had. His attention to detail and friendly approach made us feel confident and comfortable at every stage of the process. The business side of things was also smooth, with Yatin offering us a competitive financing option and providing helpful information about warranty packages. When it came to the post-purchase experience, Jonny was exceptional. He took the time to walk us through all the features of our new car, demonstrating impressive patience and expertise. His thoroughness and willingness to address every question left us feeling completely at ease with our purchase. Jonny’s commitment to a personalized, informative experience was truly standout. Thanks to Charles, Dakota, Yatin, and Jonny, we drove off feeling thrilled with our new car and the level of service we received. We highly recommend Mercedes-Benz of Sudbury to anyone looking for a positive, hassle-free car-buying journey. More

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I have been leasing vehicles for the past 12 years, all with Herb Chambers. Charles Scrymgeour was the gentleman assisted me for my 5th lease in September 2024. I am happy to say this is by far the most pl with Herb Chambers. Charles Scrymgeour was the gentleman assisted me for my 5th lease in September 2024. I am happy to say this is by far the most pleasant leasing experience I have had. If you are looking for a trustworthy, honest, and professional leasing consultant for your next Mercedes-Benz vehicle, look no further. I highly recommend "Agent Charles"! More

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I recently had the pleasure and privilege of working with Charles Scrymgeour at Mercedes-Benz of Sudbury while purchasing my 2024 EQB, and I couldn’t be happier with my experience with this consummate profes Charles Scrymgeour at Mercedes-Benz of Sudbury while purchasing my 2024 EQB, and I couldn’t be happier with my experience with this consummate professional. Charles lives and works by the tenets of being kind, honest, and trustworthy, conducting himself with honor, dignity, and grace. Charles is an individual who executes with excellence in everything he does, every day, with everyone. In short, I consider him the brand ambassador for not only Mercedes-Benz but also for the Herb Chambers organization. Both should consider themselves lucky to have this gentleman in their midst who is a walking manifestation of the mission “The best or nothing.” From the moment I walked into the dealership, Charles was welcoming, knowledgeable, and genuinely committed to helping me find the perfect vehicle. He took the time to understand my needs and preferences, guiding me through the features of the EQB with his decade's worth of car expertise. Charles answered my questions patiently, ensuring I felt confident in my decision. His professionalism and dedication made the entire process enjoyable. Thanks to Charles, I drove away not just with a fantastic car but with a great sense of satisfaction in my purchase. I highly recommend him to anyone in the market for a new Mercedes-Benz – he truly goes above and beyond. More

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Jonny is top notch. Not only he is knowledgeable but also he excels in patiently explaining everything. I came home with the “cheat sheets” he prepared. What a great cus Not only he is knowledgeable but also he excels in patiently explaining everything. I came home with the “cheat sheets” he prepared. What a great customer experience he created! More

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Charles was the absolute best sales person I have ever worked with. He made buying a new car flawless . There was not one time we felt pressured into buying a car like most dealerships. I honestly can’t w worked with. He made buying a new car flawless . There was not one time we felt pressured into buying a car like most dealerships. I honestly can’t wait to buy my next car at Herb Chambers of Sudbury because it was that easy, and I’m an hour away. More

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I have purchased Mercedes cars for over 30 years. This was by far my best experience. My sales agent Charles Scrymgeour was great. Normally once the sale is done I’m hurried along. Not the case. I wa This was by far my best experience. My sales agent Charles Scrymgeour was great. Normally once the sale is done I’m hurried along. Not the case. I was introduced to Johnny Pham who spent over an hour and a half And could not have been more knowledgeable or professional. Extremely helpful. What a great asset he and Charles are to the Herb Chambers world. Thank you.! More

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My experience with Herb Chambers Sudbury Mercedes dealership was phenomenal. Starting with my sales agent, Charles Scryngeour. My prior experience in buying a car post sale was quick and rushed. Jonn dealership was phenomenal. Starting with my sales agent, Charles Scryngeour. My prior experience in buying a car post sale was quick and rushed. Jonny was nothing but thorough and extremely knowledgeable. In fact it made for the best experience I’ve had buying a car. Johnie is a great asset to the Herb Chambers world. More

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Jonny is a true treasure. I wish he were my next door neighbor so I could confer with him every day. What a find! Definitely a keeper. Over the decades I have bought quite I wish he were my next door neighbor so I could confer with him every day. What a find! Definitely a keeper. Over the decades I have bought quite a number of Mercedes. Usually the experience was not easy but with Charles Scrymgeour it was just a pleasure. He is kind, informative, respectful and honest. I highly recommend him. More

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Great news. Your beautiful Mercedes-Benz GLC43 Coupe just arrived. Please call me at your earliest convenience. Agent Charles Sir Charles made my car search ea Your beautiful Mercedes-Benz GLC43 Coupe just arrived. Please call me at your earliest convenience. Agent Charles Sir Charles made my car search easy and helped us focus and was a great success Loving my Mercedes. We went for a long ride 2 times with no pressure. The assisted driving feature in this car is phenomenal, the function is able to self drive with minimal hand touching the stearing wheel, changes lanes when flick on the signal He was patient and educated us on the vehicle and also scheduled us with the engineer Johnny who was also very patient and also focus on our safety as well Outstanding sales by both of them More

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