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Charles Reynolds
Charles Reynolds at Don Davis Nissan
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Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.6
59 Reviews
4.6

59 Reviews

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59 Reviews of Charles Reynolds

May 14, 2025

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Employee Rating

He went out of his way to try and assist me. He got to me fast was very informative and got me in and out faster than any other dealership I have gone to. More

by christi5
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Recommend Dealer
Yes
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May 11, 2025

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Everyone at Don Davis Nissan is very nice, respectful, and knowledgeable about their Nissan products. More

by Michael Shannon
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Recommend Dealer
Yes
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May 10, 2025

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I have no complaints at Tha present time. The staff has been great. Thank you More

by drnickle77
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Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales, Justin Davidson

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May 06, 2025

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You have helpful and friendly mechanics clean waiting area with refreshments and Charles was a great guy More

by Sjwells1964
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Alonso , Don't know anyone else's name

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May 09, 2025

Don Davis Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our mechanics helpful and friendly, and that you enjoyed our clean waiting area with refreshments. It's great to know that Charles and Adrian made a positive impression on you. We strive to provide a welcoming environment and excellent service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 06, 2025

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I am very grateful to the service department for their determining exactly what was wrong with my Nissan 370 Z hood release mechanism!! I am also very grateful that they got that mechanism replaced, and More

by venndl
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Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales, Justin Davidson

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May 09, 2025

Don Davis Nissan responded

Thank you, Denny Venn, for your wonderful review! We're thrilled to hear that our service department effectively diagnosed and replaced the hood release mechanism of your Nissan 370 Z. It's great to know that the hood now closes, opens, and stays closed easily. We appreciate your kind words about Damarcus and our team's professionalism and patience. Your satisfaction is our priority, and we look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 05, 2025

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Charles was very friendly and knowledgeable. I appreciated his attention to detail and his explanation of the service completed. We have purchased 5 vehicles from Don Davis & have always been ha More

by Pat1998
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Recommend Dealer
Yes
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May 07, 2025

Don Davis Nissan responded

Thank you for your kind words about Charles! We are beyond pleased to hear that his friendly and knowledgeable service, along with his attention to detail, made a positive impression. It’s wonderful to know that you've purchased five vehicles from Don Davis Nissan and have consistently been happy with our service. We appreciate your loyalty and look forward to assisting you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

March 28, 2025

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The customer service at Nissan was great, reliable and smooth. I will recommend it to anyone More

by Bigtat999
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Miller, Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales, Justin Davidson , Ryan Coscia Bishop

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Mar 30, 2025

Don Davis Nissan responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

March 17, 2025

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I had a good experience. Charles was communicative. I look forward to next time. Thanks. More

by yenireje
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Recommend Dealer
Yes
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Apr 07, 2025

Don Davis Nissan responded

Hello Yenireje, Thank you for your positive feedback! We're thrilled to hear that you had a good experience and found Charles to be communicative. We appreciate your kind words and are looking forward to serving you again next time. Your satisfaction is our priority, and we can't wait to welcome you back! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

February 28, 2025

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Charles is super and pleasant and great work . Amazing team but wished they had a car to drop me off since it took the whole day . Had to take uber home More

by nanaamapoku
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Worked on car

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Apr 07, 2025

Don Davis Nissan responded

Hello Nanaamapoku, Thank you for your kind words about Charles and our team. We’re thrilled to hear you had a pleasant experience with us. We apologize for the inconvenience of not having a car available to drop you off, especially since your visit took the whole day. Your feedback is valuable, and we will consider it as we strive to improve our services. We appreciate your understanding and look forward to serving you again. Don Davis

February 17, 2025

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Employee Rating

I don’t want to write a 15 word statement. This is too excessive. This is too much. More

by nyckzmom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Don Davis Nissan responded

Nyckzmom, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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