Charles Reynolds
Charles Reynolds at Don Davis Nissan
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Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.6
50 Reviews
4.6

50 Reviews

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50 Reviews of Charles Reynolds

February 17, 2025

Dealership Rating
Employee Rating

I don’t want to write a 15 word statement. This is too excessive. This is too much. More

by nyckzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Don Davis Nissan responded

Nyckzmom, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 06, 2025

Dealership Rating
Employee Rating

We have purchased around 10 Nissans over the last 30 years, and most of them came from Don Davis. They are a great dealership. I never feel like we were taken advantage of. They are always upfront an More

by JAYNERWILSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Don Davis Nissan responded

Jaynerwilson, it's experiences like yours that really keep us motivated! Thank you for your praise and kind comments about Brandon, Javier, and Charles! We appreciate your loyalty and continued business here at Don Davis Nissan. We hope to be of service to you again in the future. Best wishes, Don Davis Nissan

January 31, 2025

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Employee Rating

It’s easy to make an appt that accommodates my schedule. I love that they offer shuttle services. Communication is also prompt More

by m.garcia21095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Marchant

Feb 07, 2025

Don Davis Nissan responded

M.garcia21095, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2025

Dealership Rating
Employee Rating

Charles, my service advisor, was very friendly. My oil change and tire rotation was super quick. I made an appointment and got my vehicle back within an hour. I really enjoy the drink station an More

by BRYANCLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Don Davis Nissan responded

Bryanclo, thank you for your kind review; we are happy to pass along your comments to the team here at Don Davis Nissan! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2025

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Employee Rating

Everything went well. He did the maintenance as he has mention and the estimated time to be completed. More

by chine2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Don Davis Nissan responded

Hi Chine2k, thank you for taking the time to leave a review for us at Don Davis Nissan. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

January 14, 2025

Dealership Rating
Employee Rating

You try to add $1000 to new cars for stupid stuff. Your “premium floor mats” are a joke. Calling low grade xxxx premium doesn’t make it premium. Plus they flat out lied, said I get oil changes for a y More

by storm_usmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2025

Don Davis Nissan responded

Hello storn_usmc, We apologize for any inconvenience or frustration our service may have caused you. We value your business and are dedicated to making the necessary improvements to ensure that your future visits to our dealership are met with the exceptional service you deserve. Thank you, Toni Wiley Don Davis Nissan Owner Loyalty Manager 817.588.5524

January 01, 2025

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Employee Rating

Excellent customer service. I definitely be back and will refer my family and friends. Thank you Don Davis More

by willieturner484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miridiam Ramirez

Jan 04, 2025

Don Davis Nissan responded

Hi Willie, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! You are awesome for sending your family and friends, that means a lot to us :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 01, 2025

Dealership Rating
Employee Rating

Always honest about timing, thorough about work and friendly to make you feel at home; plus there’s coffee. More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Don Davis Nissan responded

Hi Alyssa, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! It was really great to see you again and your number 3 is as beautiful as your other 2 :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

December 26, 2024

Dealership Rating
Employee Rating

good work, good work, good work, good work, good work, good work, good work, good work, More

by lm1917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Don Davis Nissan responded

Hello lm1917, Thank you so much for your positive review! We’re happy to hear that you had an excellent service experience with us. Your satisfaction is our priority, and we look forward to continuing to provide you with great service in the future.

December 25, 2024

Dealership Rating
Employee Rating

He did great and he had great customer service. I will definitely be back again for sure More

by jrae656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Don Davis Nissan responded

Hi jrae656, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

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