Charles Pollard
Charles Pollard at Dallas Lease Returns
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Charles Pollard

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
81 Reviews

Languages Spoken

English English

5.0

81 Reviews

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81 Reviews of Charles Pollard

March 08, 2025

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Employee Rating

Brandon and Charles helped me get my new truck. They are very friendly and helpful make things easy. More

by Raulalexbernal7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Mar 09, 2025

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

March 05, 2025

Dealership Rating
Employee Rating

Everyone was extremely friendly and courteous and the dealership itself was very clean. Charlie went out of his way to make my wife and I feel comfortable and made the process of buying the vehicle smoo More

by nicolas.chapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Dallas Lease Returns responded

Nicolas, at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Charlie, and it was a pleasure having you at the dealership. We appreciate your review!

March 03, 2025

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Employee Rating

My dealer was very helpful and understanding with my purchase. The follow up was a great service as well. More

by berrybj93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji

Mar 04, 2025

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 22, 2025

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Employee Rating

This was a really good experience overall. Brandon Desoto is the best salesman we have encountered in DFW! Super friendly and a thorough communicator. Everyone we met was genuinely nice and he More

by aytstty123
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Feb 23, 2025

Dallas Lease Returns responded

Thank you for your kind words for Brandon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

February 20, 2025

Dealership Rating
Employee Rating

Had the pleasure of working with Charlie Pollard. Was sold on a truck and he called me before I came up to get it letting me know he was refusing to sell it. He found issues and could not sell it in More

by Marshall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 20, 2025

Dallas Lease Returns responded

Marshall, It's fantastic to hear that Charlie provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

January 28, 2025

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Employee Rating

Everyone was very kind and sympathetic to my situation and I am very grateful to the whole team More

by Denise San Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Dallas Lease Returns responded

Hi Denise: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

Jan 28, 2025

Denise San Miguel responded

Well you would definitely send any friends and family that may need or want a new vehicle for what ever reason. Charles Pollard , definitely made sure I was not left a foot . Okay, send Thank you Denise San Miguel

January 25, 2025

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Employee Rating

Charles P was so great! He answered every question I had, followed up our trip the day after from traveling to Dallas. Sent the vehicle out for inspection and gave us every More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Albert, please do not hesitate to let us know. We are always happy to help!

January 21, 2025

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Employee Rating

Very great service and experience will definitely be back to buy another vehicle one in the market for another More

by matthew.fernandez04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Dallas Lease Returns responded

Thank you so much for your kind words, Matthew, and for taking the time to leave us this wonderful feedback!

January 17, 2025

Dealership Rating
Employee Rating

This was my first experience buying a car from out of state. Charlie and the team we’re great to work with. The follow up was amazing and even arranged for transport. Very pleased with the purchase proce More

by Charlieperez9670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Dallas Lease Returns responded

Charlie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

December 31, 2024

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Employee Rating

Charlie was awesome. I liked working with this dealership because the salesman is also the backend and arranges for delivery. Very pleasant experience. More

by Charlieperez9670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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