Charles Pleugers | Page 9
Service Assistant Fleet Supervisor
Gordie Boucher Ford of Menomonee Falls
N81 W12920 Leon Rd
Menomonee Falls, WI 53051
Dealership Experience
14 yrs, 9 mos
Industry Experience
28 yrs, 8 mos
156 Reviews
Write a Review156 Reviews of Charles Pleugers
June 30, 2022
Thanks Robert for all your help in getting my car fixed so promptly. I appreciate you getting me a rental the last minute when my plans had changed. I've never had an issue with Gordie Boucher of Meno Fa so promptly. I appreciate you getting me a rental the last minute when my plans had changed. I've never had an issue with Gordie Boucher of Meno Falls More
Other Employees Tagged: Robert Krueger
May 28, 2022
Very fast and very efficient . Karen was really helpful and gave good insight. Will recommend Karen was really helpful and gave good insight. Will recommend More
Other Employees Tagged: Robert Krueger , Nicholas Baackes, Alex Bair, Mauricio Morales, Matt Schiewe, Mike Schulz, Bri Vail
May 27, 2022
I've had great experiences with both Charles in the past, and Robert the last few times I've come in. Charles is a super pro and helped sort out a very messy set of issues that came with a Sport Trac Adrenal and Robert the last few times I've come in. Charles is a super pro and helped sort out a very messy set of issues that came with a Sport Trac Adrenalin I bought elsewhere, and helped me find the best deals to resolve those issues most cost effectively. Everything's been running great ever since. Robert's been top notch in helping my regularly-scheduled maintenance, oil changes, and other preventative maintenance get completed ever since then. The only issue I've ever had came during the shuttle service by Mauricio (filling in for the normal driver) at my most recent oil change and inspection visit. The shuttle service is otherwise stellar with the normal driver, btw. Anyway, during the drive, Mauricio and I were chatting about my Sport Trac, and he told me about a different Sport Trac that had an even messier set of issues than mine did, which had also been serviced here. Mauricio basically ignored that I was past all the problems I had with mine four years ago when I got it, and acted like mine were the same as the ones this other Sport Trac had been plagued by. During the conversation, he told me that I should probably just get rid of it, and then later when he dropped me off, the last thing he said about it was, "Good luck." I think he meant well, but he clearly wasn't listening to my situation and was fixated on that other vehicle's problems. So, yeah, thanks, guy. I'll happily deal with Charles and Robert, but please give me the normal driver instead of the one subbing in who tells me to get rid of my vehicle. More
Other Employees Tagged: Robert Krueger , Mauricio Morales
May 17, 2022
They gave me an unscheduled appointment the same day as my call, checked my battery’s condition, and assured me that my battery is in good condition my call, checked my battery’s condition, and assured me that my battery is in good condition More
Other Employees Tagged: Robert Krueger , Nicholas Baackes, Alex Bair, Mauricio Morales, Matt Schiewe, Mike Schulz, Bri Vail
May 05, 2022
Great service and great job on my oil change really like the coffee bar and snacks the coffee bar and snacks More
Other Employees Tagged: Robert Krueger , Nicholas Baackes, Alex Bair, Mauricio Morales, Matt Schiewe, Mike Schulz, Bri Vail
April 04, 2022
Everyone is very helpful, all around it is a great dealership. great sales dept. great service dept. dealership. great sales dept. great service dept. More
Other Employees Tagged: Joe Jubran, Robert Krueger, Milan Fridl , Emily Knope
April 01, 2022
They are always accommodating when I’ve needed to get in, sometimes last minute. Customer service is great! sometimes last minute. Customer service is great! More
Other Employees Tagged: Emil English
March 29, 2022
Promise on time very pleasant to work with asked if I had questions or any concerns covered everything I asked questions or any concerns covered everything I asked More
Other Employees Tagged: Joe Jubran , Matt Schiewe, Bri Vail
March 26, 2022
All around great experience! From looking to finance to service, you cannot beat Gordie Boucher. Joe, Milan and Charles are our go to guys! From looking to finance to service, you cannot beat Gordie Boucher. Joe, Milan and Charles are our go to guys! More
Other Employees Tagged: Joe Jubran, Milan Fridl , Lucas Filbert

