Charles Pleugers | Page 15

My wife and I have now purchased three vehicles from Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Financing was easy and friendly staff as well. The dealership itself is clean and welcoming, and finally the service department has always been top notch. They have been honest and helpful during regular maintenance. The only issue I had was a Ford issue from the manufacturer. I purchased a brand new F-150 June 30th with less than 50 miles on it. On my way home from dealership, the truck made a scraping metal rattle sound, almost like I was dragging my tailpipe. It made the noise on the freeway for about 30 seconds and went away. It then happened a few blocks from my house on the same trip home. The noise appeared every single time I drove it until the following Monday when I returned to Boucher Ford service department. The had the truck for 5 days and test drove it numerous times to replicate the sound. They found the issue and there was a hole in a vacuum hose related to my 4 wheel drive. Charles in service was honest and provided frequent updates, which made me confident they would take care of the problem. I was pleased with Boucher, but disappointed with Ford on this particular truck. It kind of ruined my excitement about owning a new truck almost instantaneously as I left the dealership after signing the paperwork. In fact, my first 10 days of ownership, the dealer had it longer and put on more miles than I did. I hope Ford doesn’t have more issues like this with brand new vehicles. I’m happy Boucher did a nice job, and hopefully there are no more issues for many, many years. More

by STEVEN.PAUKNER Verified Customer Verified Customer

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our experience it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge More

by NAM_TIPPI2 Verified Customer Verified Customer

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Service Visit I work with Charles he is always very knowledgeable and never rushes me. He is truly an asset to your service dept. I would highly recommended him and I work with Charles he is always very knowledgeable and never rushes me. He is truly an asset to your service dept. I would highly recommended him and Gordie Boucher to my family and friends. More

by GINA.BERTUCCI Verified Customer Verified Customer

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our experience we go there and then we sit there and while we sit and then they will fix the car they where also very helpful we enjoyed our experience over all we go there and then we sit there and while we sit and then they will fix the car they where also very helpful we enjoyed our experience over all More

by NAM_TIPPI2 Verified Customer Verified Customer

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Fixing Tire Rack's Mistakes Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Ti Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Tire Rack, and identifying a bent wheel. Overall pleasant experience from Boucher to deal with some very annoying occurrences. More

by Adam Verified Customer Verified Customer

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Excellent Dealer to work with. I highly recommend Joe as a salesman. He was very respectful of my idea of what I wanted in a new car. I really enjoyed working with him. I would I highly recommend Joe as a salesman. He was very respectful of my idea of what I wanted in a new car. I really enjoyed working with him. I would definitely recommend him which I have already done. More

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Everyone involved was fantastic to work with. Thank you for everything. They made me feel at home and I had nothing to worry about. I would recommend people have their vehicle serviced at Boucher. for everything. They made me feel at home and I had nothing to worry about. I would recommend people have their vehicle serviced at Boucher. More

by STL.LAUMANN Verified Customer Verified Customer

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Great Service Always great service! Super friendly staff. Quick turnaround when waiting. Highly recommend, been a customer for over 25 years and will continue. Than Always great service! Super friendly staff. Quick turnaround when waiting. Highly recommend, been a customer for over 25 years and will continue. Thanks for the wonderful service. More

by CSLOSARSKI Verified Customer Verified Customer

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Always exceptional customer service I have been coming to this location since 2013, and I've been treated fair and the staff goes the extra mile to make sure my truck is taken care of. I have been coming to this location since 2013, and I've been treated fair and the staff goes the extra mile to make sure my truck is taken care of. More

by Melinda.j Verified Customer Verified Customer

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Another great job. I have been come by you guys for years and it always has been great. You guys drop me off by my work when I drop my truck off for service . I think th I have been come by you guys for years and it always has been great. You guys drop me off by my work when I drop my truck off for service . I think that is a good service of yours. Keep up the good work see you in 5000 miles. More

by duckhunter1 Verified Customer Verified Customer

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