Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers | Page 12

Service Assistant Fleet Supervisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
152 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

28 yrs, 7 mos

4.8

152 Reviews

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152 Reviews of Charles Pleugers

June 08, 2021

Dealership Rating
Employee Rating

I have been a long standing customer at Gordie Boucher Ford in Menomonee Falls. I primarily only contact Charles Pleugers for all my service needs because Charles, without a doubt, goes above and beyond e More

by CynthiaDeVor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 11, 2021

Dealership Rating
Employee Rating

Great service at a great price. The whole service department is very friendly. The sales staff and general manager are great. The hours of service are great. More

by LSAMP12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Brianna Lehman, Mauricio Morales, Matt Schiewe, Mike Schulz, Mercedes Taft, Bri Vail

May 14, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review, we appreciate it!

April 27, 2021

Dealership Rating
Employee Rating

Charles is excellent to deal with. Bob the shuttle driver is a great guys as well. Very pleased with Boucher Service! I have 3 Fords all of which I take to Boucher Menomonee Falls. More

by BOBCAM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob shuttle driver is great to ride with.

May 10, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business & loyalty!

April 19, 2021

Dealership Rating
Employee Rating

The service department is great. When needed they have gotten me in for appointments quickly. They also have fair pricing and do quality work. Charles is great! More

by scottbartelt
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran

Apr 27, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing!

March 24, 2021

Dealership Rating
Employee Rating

Charles and the Boucher Automotive group has always taken care of me and my vehicles. I am a customer for life. Excellent service and modern facilities! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the positive review and loyalty, JP!

February 23, 2021

Dealership Rating
Employee Rating

I had an oil change done and I had occurrences when my truck kicked out of gear and lost power and I wanted it checked out. More

by jberenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

January 31, 2021

Dealership Rating
Employee Rating

It was not fixed. Replace circuit board part under the driver steering column, new starter, two new batteries. And it still sounds like an electrical short. And then batteries seem dead or slow crank st More

by steveedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 15, 2021

Gordie Boucher Ford of Menomonee Falls responded

Steve, we are sorry to hear you were not satisfied with the service done to your vehicle. Please reach out to our Service Manager, Michael Schulz, at 262-225-9010 so we can fix this ongoing issue as soon as possible.

January 30, 2021

Dealership Rating
Employee Rating

The entire staff at the dealership is so pleasant and easy to work with. I went in for an oil change and they were able to determine a fix for an issue I thought I was just imagining!! Very happy with More

by HAMMER1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the positive review!

January 23, 2021

Dealership Rating
Employee Rating

They don’t return phone calls.I also have steering wheel They don’t return phone calls. I also have steering wheel oscillation on my F-550 that I requested to be fixed, they couldn’t fix. More

by DARREN23
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brianna Lehman

Jan 25, 2021

Gordie Boucher Ford of Menomonee Falls responded

Darren - thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Michael Schulz, at 262-522-9010 so we can address this as soon as possible.

January 14, 2021

Dealership Rating
Employee Rating

I can’t say enough about how great I have been treated for the past years in both the sales and service departments. I have always been impressed with the care they have provided me. I plan on being a c More

by Hollytickner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran

Jan 25, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind review, Holly!

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