Charles Johnson | Page 26

Overall great experience! When it comes to customer service I am big on it. Literally everyone was friendly and helpful from the front desk to the salesman on down. Charles was When it comes to customer service I am big on it. Literally everyone was friendly and helpful from the front desk to the salesman on down. Charles was also excellence and patient I didn't feel rushed and he was able to ask all my questions! More

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Excellent service I was very impressed with the service I received from this dealership and the sales manager. They were able to work with me and meet all my expectatio I was very impressed with the service I received from this dealership and the sales manager. They were able to work with me and meet all my expectations. More

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EXCELLENT Met by Charles Johnson and he gave me the best deal EVER!! I got a car from another place and they took complete advantage of me. Charles Johnson got Met by Charles Johnson and he gave me the best deal EVER!! I got a car from another place and they took complete advantage of me. Charles Johnson got me a great deal on my trade in and a great price on a 2016 CAR. I am BEYOND Happy AND SATISFIED!! Thanks so MUCH Charles Johnson! I'm More

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awesome salesman Charles Johnson was very helpful in my purchase he told me the Yays and nays of what I could afford. He helped me with all the perks to help woth the Charles Johnson was very helpful in my purchase he told me the Yays and nays of what I could afford. He helped me with all the perks to help woth the purchase. I appreciate it, especially being a female sitting in a car dealership trying buy a car without a male insight. He was respectful and I recommend him to whomever goes there for a purchase. I give him a 5+ More

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My new Jeep purchase I met Charles Johnson about a year ago when I first started looking for a Jeep at Bettenhausen in Orland Park IL although I didn't buy at that time Ch I met Charles Johnson about a year ago when I first started looking for a Jeep at Bettenhausen in Orland Park IL although I didn't buy at that time Charles still kept in touch with me letting me know when new Jeeps came in and encouraging me to come into the dealership...honestly I had visited at least six other dealerships in my search and not one sales person was as professional as Charles...he was always patient with me he even stayed late on days to accommodate me, he was always very pleasant even when I knew that he was exhausted with all of my demands. I am very happy to say that a year later I am the proud owner of a 2016 Jeep Wrangler Sahara all because of one salesman that refused to let me get away...I am very very pleased with my purchase and I am also very grateful to Charles for all of the help and in getting me a great deal on my new Jeep. I will refer all of my friends and family to Bettenhausen for all of their future vehicle purchases! More

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i was in and out no games. i spoke with Charles Johnson and he took care of me. I didn't have any issues I was in and out. I am pleased with my vehicle and terms. i spoke with Charles Johnson and he took care of me. I didn't have any issues I was in and out. I am pleased with my vehicle and terms. More

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Excellent Service I chose this dealership because, I just had some friends who recently made purchases. They stated it is a good place to do business. I went and I rea I chose this dealership because, I just had some friends who recently made purchases. They stated it is a good place to do business. I went and I really enjoyed the whole car shopping experience. The environment is friendly, you are able to view the cars without feeling harassed, and they go over and beyond to make sure you are satisfied. I had a very attention salesperson (Charles Johnson) , and I will tell others that this dealership is a good place to shop. More

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Definitely recommend--and Charles Johnson is awesome! We were in love with our car-buying experience when we shopped at CarMax. No one likes to be hawked when you are car shopping. We started looking at We were in love with our car-buying experience when we shopped at CarMax. No one likes to be hawked when you are car shopping. We started looking at the Bettenhausen Dodge store in 20 degree and rainy weather, and Charles was outside in the weather and just said hello and said if we had any questions to come see him. We saw him the next day and he hustled getting any truck we wanted, looked for others with our specific requests, and was friendly and easy going the whole time. We ended up looking at the Bettenhausen Jeep store and appreciated his honesty and willingness to please so much that we wanted to work with him again. Last night we drove off the lot in a beautiful Jeep Grand Cherokee Overland---and I am in love with it. I will definitely go to Bettenhausen again, and will recommend Charles Johnson to all my family and friends. More

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Trade In for new Chrysler van Traded in my vehicle for a new vehicle, with no problems. I had no appointment but received some very fast and quick assistance. Great service! Traded in my vehicle for a new vehicle, with no problems. I had no appointment but received some very fast and quick assistance. Great service! More

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Charles Johnson defines “EXCELLENCE” How I ended up at Dodge. We’ll for starters I first experienced driving a Dodge vehicle at Enterprise when my 15 year old car was in the shop and on i How I ended up at Dodge. We’ll for starters I first experienced driving a Dodge vehicle at Enterprise when my 15 year old car was in the shop and on its last life. Enterprise put my wife and I into a Dodge Journey. We drove this car for a week and my wife loved it. After several weeks of searching for one to buy we did not have much luck. We had failed attempts at CarMax due to a ridiculous interest rate and a strict limit at M&L Imports, so we decided to try and buy the car new. We looked up dodge dealers and Bettenhausen Dodge on 159th had great reviews, so we decided to give them a try. We started with the online application and received an email followed by a text message. We later spoke with Charles who helped us schedule an appointment. I went to the appointment by myself to see what they had to offer. From the beginning Charles Johnson was friendly, informative, patience, and he really felt like a longtime friend, rather than a salesman. The overall experience was pretty remarkable and totally exceeded my expectations. Charles was straight forward and didn’t force anything on me. He helped me decide on a vehicle and got me at the right price point to meet my desired monthly payments. He showed me how he got all his numbers, invoices and explained every item in full detail. He was very patience and did not mind repeating himself when asked too. Charles Johnson truly made a miracle happened as he was able to get me approved with credit score below 500 and an interest rate that was very reasonable. It was nothing like these insane 20 and up interest rate dealers try to charge people. I almost forgot one thing I really liked was the kiddy play area and the family atmosphere I felt. It’s a nice when you feel like you apart of a family instead of an outsider. I want to thank Charles Johnson and the Bettenhausen Dodge family for a tremendous experience. I will be a life time customer.- Johnny_ More

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