After a successful career in the advertising business, Charles has been with General Motors since 1982 and Cadillac since 1991.
Read moreDealership Experience
26 yrs, 2 mos
Industry Experience
42 yrs, 5 mos
Languages Spoken
English
68 Reviews
Write a Review68 Reviews of Charles Hughes
December 03, 2021
totally happy with the service I received from Mr. Henry Burrell and will always come to Heritage Cadillac to take care of my SUV on a regular basis Burrell and will always come to Heritage Cadillac to take care of my SUV on a regular basis More
Other Employees Tagged: Burrell Henry
June 04, 2021
Great dealership with very friendly and helpful staff. Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! More
Other Employees Tagged: Daren Schaffert
May 22, 2021
Linda, Chris and Burrell made things very easy for me and kept me informed step by step about the repair work of my car. Everything is great. and kept me informed step by step about the repair work of my car. Everything is great. More
Other Employees Tagged: Burrell Henry , Mark Brennan, Linda Diaz, Chris (collision)
April 16, 2021
Everything worked as it should. All personnel were kind, friendly and knowledgeable. My salesman is a gem. He was able to provide the vehicle I was looking for AND saved me some money at the same time. How friendly and knowledgeable. My salesman is a gem. He was able to provide the vehicle I was looking for AND saved me some money at the same time. How often does that happen? I'm completely satisfied. More
Other Employees Tagged: Roy Corral
April 14, 2021
Professional customer service , please to do business with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at H with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at Heritage , looking forward to due business Sincerely, The retired mechanic ... FYI Mr. Burrell Excellent customer service Rep. More
Other Employees Tagged: Daren Schaffert, Fran Scepanovich, Basil Chiocca, Tom Capps, Joe Ignoffo , Todd Cunningham, Tony Pescatore, Henry Burrell
March 22, 2021
Very customer focused! Considered the customer needs, at each stage of the visit! Ladies at check out & answering phones were wonderful too! Thanks to all! each stage of the visit! Ladies at check out & answering phones were wonderful too! Thanks to all! More
Other Employees Tagged: Michael Ammerman, Burrell Henry
March 11, 2021
I love Hertiage Cadillac, they treat me like I’m family and always take care of my car needs. It’s my dealership of choice. Thank you all. and always take care of my car needs. It’s my dealership of choice. Thank you all. More
Other Employees Tagged: Burrell Henry , Dan
January 25, 2021
Service as always excellent. I would suggest that you cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. More
Other Employees Tagged: Fran Scepanovich, Burrell Henry
October 03, 2020
Well from the front to the back of the dealership I have NOT had any bad experiences I have been treated as a customer(and really that is all I expect)so far everything is good. NOT had any bad experiences I have been treated as a customer(and really that is all I expect)so far everything is good. More
Other Employees Tagged: Burrell Henry , Mark Brennan
July 20, 2020
Overall Quality service Really nice people to do business with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely out with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely outstanding we highly recommend Heritage Cadillac More
Other Employees Tagged: Burrell Henry