Charles Hughes
Charles Hughes at Heritage Cadillac
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Charles Hughes

Sales Consultant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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68 Reviews

After a successful career in the advertising business, Charles has been with General Motors since 1982 and Cadillac since 1991.

Dealership Experience

26 yrs, 2 mos

Industry Experience

42 yrs, 5 mos

Languages Spoken

English English

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68 Reviews

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68 Reviews of Charles Hughes

December 03, 2021

Dealership Rating
Employee Rating

totally happy with the service I received from Mr. Henry Burrell and will always come to Heritage Cadillac to take care of my SUV on a regular basis More

by lsh2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry

Dec 29, 2021

Heritage Cadillac responded

Thank you for taking the time to leave us this review. We appreciate the kind words. Come again soon!

June 04, 2021

Dealership Rating
Employee Rating

Great dealership with very friendly and helpful staff. Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! More

by mscarlati
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert

Jun 16, 2021

Heritage Cadillac responded

That's what we like to hear! Thank you for choosing Heritage Cadillac to purchase your new vehicle. We truly appreciate your business. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new car!

May 22, 2021

Dealership Rating
Employee Rating

Linda, Chris and Burrell made things very easy for me and kept me informed step by step about the repair work of my car. Everything is great. More

by sanjo1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry , Mark Brennan, Linda Diaz, Chris (collision)

Jun 16, 2021

Heritage Cadillac responded

We will be sure to let the team know how much you enjoyed working with them during your service trip to the dealership. Thank you for this wonderful review!

Jun 16, 2021

sanjo1223 responded

No Problem!!

April 16, 2021

Dealership Rating
Employee Rating

Everything worked as it should. All personnel were kind, friendly and knowledgeable. My salesman is a gem. He was able to provide the vehicle I was looking for AND saved me some money at the same time. How More

by kad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roy Corral

April 14, 2021

Dealership Rating
Employee Rating

Professional customer service , please to do business with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at H More

by Edcamps70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert, Fran Scepanovich, Basil Chiocca, Tom Capps, Joe Ignoffo , Todd Cunningham, Tony Pescatore, Henry Burrell

March 22, 2021

Dealership Rating
Employee Rating

Very customer focused! Considered the customer needs, at each stage of the visit! Ladies at check out & answering phones were wonderful too! Thanks to all! More

by carusopc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry

March 11, 2021

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Employee Rating

I love Hertiage Cadillac, they treat me like I’m family and always take care of my car needs. It’s my dealership of choice. Thank you all. More

by Catcat19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry , Dan

January 25, 2021

Dealership Rating
Employee Rating

Service as always excellent. I would suggest that you cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. More

by Sirle3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fran Scepanovich, Burrell Henry

October 03, 2020

Dealership Rating
Employee Rating

Well from the front to the back of the dealership I have NOT had any bad experiences I have been treated as a customer(and really that is all I expect)so far everything is good. More

by sanjo1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry , Mark Brennan

July 20, 2020

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Employee Rating

Overall Quality service Really nice people to do business with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely out More

by Diane Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry

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