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Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun | Page 7

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.6
144 Reviews
4.6

144 Reviews

Write a Review

144 Reviews of Charles Hassoun

September 27, 2025

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Employee Rating

Great customer service. Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end More

by Trustinme25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

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Oct 01, 2025

Group 1 Ford El Paso responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 10, 2025

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Employee Rating

Good and fast service, people very nice and also good prices for services, thank you More

by Alexcalderon0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

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Sep 11, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

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Employee Rating

Service was excellent and fast. I appreciated the courteous rep. Will recommend this dealership to all. More

by Mirybaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom, Marya

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Sep 11, 2025

Group 1 Ford El Paso responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2025

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Employee Rating

Great service department. Reliably fast getting my car back to me. Great customer service. Winning team. More

by thaddaeus_caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry

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Sep 03, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

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Employee Rating

Very friendly and curtesy service from service advisor Jerrymyles Esmele. He kept in touch with me on the technical aspects of the problem. More

by himaese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 31, 2025

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2025

Dealership Rating
Employee Rating

Great Service Arturo “Tury” Montes was great, very resourceful, respectful and attentive since I drove in for service. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom, Arturo “Tury” Montes

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Aug 28, 2025

Group 1 Ford El Paso responded

Hello Christopher, we're happy you found our staff Arturo to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2025

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Employee Rating

They did a great job servicing my Ford Explorer. It was busy, but I felt comfortable and taken care of. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom

Print
Aug 27, 2025

Group 1 Ford El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 07, 2025

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Employee Rating

I had nothing but bad day experience with this place but to day they did a great job Kay was really helpful she made sure I can sit down and relax every she say was correct not had to worry about nothing ve More

by sgtlandaverde58.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Kay

Print
Aug 09, 2025

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2025

Dealership Rating
Employee Rating

Excelente servicio y atencion. Las personas que nos atendieron sumamente calificadas. Dandonos diferentes opciones y mostrando las funciones del auto. Great people..... More

by ORVO56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga , Yolanda Anchondo, Luis Caraveo, Monica Salom, CARLOS PINEDA

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Aug 09, 2025

Group 1 Ford El Paso responded

Hola, ¡gracias por compartir tu experiencia positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!

August 06, 2025

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Employee Rating

Always friendly, work completed in timely manner and for the amount quoted. I highly recommend this dealer. More

by pbracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 07, 2025

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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