From the moment I met Charles on the lot until the minute
I was pulling off the lot in my certified 2022 Honda Ridgeline, Charles was making sure I was no less than happy and satisfied with our deal!
I was pulling off the lot in my certified 2022 Honda Ridgeline, Charles was making sure I was no less than happy and satisfied with our deal!
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by Joe Sacc
Oct 27, 2025 -
DCH Honda of Nanuet responded
Joe, thank you for your kind review! Charles and our DCH Honda of Nanuet team will be happy to hear that you received attentive service from start to finish. Please don't hesitate to reach out if you have any questions. Congratulations on your 2022 Honda Ridgeline and we hope to see you again soon. Safe travels!
Charles is honest, personable, patient, and extremely
knowledgeable. He worked with us several years ago and we wanted to work with him again.
knowledgeable. He worked with us several years ago and we wanted to work with him again.
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by Vin
Apr 16, 2025 -
DCH Honda of Nanuet responded
It was great to have you back here at DCH Honda of Nanuet, Vin! Thank you for allowing us another opportunity to help you find a great vehicle match. Charles will be proud to know his honest, personable, patient and knowledgeable guidance still shines after all these years. We're here and happy to help should you need anything else moving forward, and we wish you fun and safe drives ahead!
Great customer service and accommodating.
Leased a CRV and everyone was a pleasure to work with
Leased a CRV and everyone was a pleasure to work with
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by Asup25jc
Sep 18, 2023 -
DCH Honda of Nanuet responded
Hello,
It was our pleasure to work with you as well, and we're happy to have assisted with your leasing needs here at DCH Honda of Nanuet. Thank you for the lovely compliments regarding the accommodating service you received. They'll mean a lot to the team. We appreciate your business and wish you safe and enjoyable travels ahead in your Honda CR-V. Please let us know if we can help with anything else along the way.
I traveled from northern Virginia to visit my family back
in New York, as well car hunting. After traveling throughout different dealerships, Nanuet was our last stop. Charles was the first to interact me wi
in New York, as well car hunting. After traveling throughout different dealerships, Nanuet was our last stop. Charles was the first to interact me with off the lot. Overall, Charles was cool, calm, and collective with our interaction. He helped me find the exact vehicle I was in search of. He was honest and transparent, which I greatly appreciated. My family were impressed with the service i received, and will definitely head over there for all their future Honda needs!
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by MMini17
Other Employees Tagged:
Michael Ehirim
Nov 21, 2022 -
DCH Honda of Nanuet responded
Hello,
It's wonderful that you found us all the way up here while traveling from Northern VA! Even better that Charles was able to help you locate the exact vehicle you were seeking! Thank you so much for the opportunity to earn your business here at DCH Honda of Nanuet. Charles will truly appreciate all the compliments and take pride in hearing how his cool, calm, collected, honest and transparent assistance was impressive. And that we earned your future business as well, despite the physical distance between us! Keeping you happy is a priority, so reach out with anything you need and we'll be sure to help. Travel safe and enjoy the road.
Dec 06, 2022 -
MMini17 responded
Thank you.
The only downside is I have yet to receive my title, plates, and copy of my registration. I've tried getting in touch with no luck.
If any information can be provided that would be greatly appreciated.
It would be unfortunate if have to pay for replacements.
Worked with Mike in Finance again; and bought a car from
Frank Acosta today! Very friendly and knowledgeable! Highly recommended dealership! My 4th vehicle
Frank Acosta today! Very friendly and knowledgeable! Highly recommended dealership! My 4th vehicle
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by Mr.Davis
Oct 10, 2022 -
DCH Honda of Nanuet responded
Hello Mr. Davis,
We can't thank you enough for being a friendly, familiar face here at DCH Honda of Nanuet. Frank and Mike will both sincerely appreciate the compliments of their friendly and knowledgeable assistance and take pride in knowing they continue to earn your recommendation as well. All of us wish you many more safe and fun travels ahead. We're here to help again when it's time for vehicle number five, and please be sure to reach out anytime we can assist leading to then as well.
All of the staff I connected with were outstanding!
!! Charles in particular was extremely helpful. He answered my questions and provided me with very helpful
info and I will be recommending DCH HON
!! Charles in particular was extremely helpful. He answered my questions and provided me with very helpful
info and I will be recommending DCH HONDA to friends and family.
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by irishlady463
Mar 27, 2022 -
DCH Honda of Nanuet responded
Hello,
Charles will truly love hearing you enjoyed his informative assistance, and the whole team here at DCH Honda of Nanuet thanks you for your thoughtful feedback. It was our pleasure to provide outstanding service, and we wish you nothing but amazing and safe adventures ahead. Be sure to let us know whenever we can be of help again down the road!
Charles Harris, the salesman we worked with, is
knowledgeable, trustworthy, and has an engaging personality. He made the at times difficult experience with car salesmen easy, smooth, and hassle-fr
knowledgeable, trustworthy, and has an engaging personality. He made the at times difficult experience with car salesmen easy, smooth, and hassle-free.
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by diannec1213
Mar 08, 2022 -
DCH Honda of Nanuet responded
Charles Harris, the salesman we worked with, is knowledgeable, trustworthy, and has an engaging personality. He made the at times difficult experience with car salesmen easy, smooth, and hassle-free.
Mar 08, 2022 -
DCH Honda of Nanuet responded
Hello Dianne,
Charles will love hearing the compliments, and all of us at DCH Honda of Nanuet truly appreciate the kind words. Thank you for working with our team. It was our pleasure to make your visit easy, smooth and hassle-free. We're here and ready to help with anything you may need down the road, so be sure to stop in and see us again!
I worked with Charles Harris. He understood exactly what
I was looking for, and he also understood that I needed to get home by a certain time. He arranged for almost all of the paperwork to be done a day
I was looking for, and he also understood that I needed to get home by a certain time. He arranged for almost all of the paperwork to be done a day in advance, and he helped me through every step of purchasing my beautiful, new CRV. As an extra, he also invited me back (at my leisure) for personal instructions on how to use any of the vehicle's features. He was as pleasant as he was helpful. I would recommend him to anyone who is interested in purchasing a car.
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by Doc
Feb 06, 2022 -
DCH Honda of Nanuet responded
Hi Doc,
Congrats on that beautiful new CR-V. Charles will love to hear his help in getting as much of the paperwork done ahead of time was appreciated and you found working with him a pleasant experience. Thank you very much for your kind words and business. Enjoy using all those features on the road ahead, travel safe and come see us again at DHC Honda of Nanuet whenever we can be of help in the future.
Terrible service. Doesn't want to fix anything even when
it was under warranty or it was their fault. Terrible customer service. Would never come back here again.
it was under warranty or it was their fault. Terrible customer service. Would never come back here again.
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by ellebee23
Dec 31, 2021 -
DCH Honda of Nanuet responded
Hello Ellebee23,
Thank you for your business and feedback. Our customers expect and demand that our team provides them with exceptional and professional service when they trust us to care for their vehicle. It is regrettable that we did not provide you with that experience. I’d appreciate the opportunity to speak with you in detail so that I can learn more about your experience. At your earliest convenience, please contact me at 845-501-8351 and I will do everything I can to improve your experience to reach our five-star standards.
Joseph Modica
Service Manager
Jan 03, 2022 -
DCH Honda of Nanuet responded
Ellebee23
I do apologize again for the service you have received. I do not think you and I have ever had a conversation about your vehicle. Without knowing you real name I cant even look up your records. If you decide you would like to speak with me please call me and I will try my best to help you out.
Joseph Modica
Service Manger
845-501-8351
Dec 31, 2021 -
ellebee23 responded
No thanks. There's no more to talk about. Every time I have been there it has been the same thing. Everyone passes the blame. Your sales team is no better than the service department. You guys are all rude and mean and condescending and I just rather not spend another dime there. I always get treated like crap when I'm there. And you guys refuse to fix anything even when it's under warranty. I have three other cars and have never had so many problems as this one. (This being the Honda). Which is a shame because I had such a great experience with my very first car which was a Honda. I've never been treated with so much disrespect at a dealership.
Dec 31, 2021 -
ellebee23 responded
Also, I had addressed my issues to your department several times and have always been ignored. I should not have had to write a review to get someone's attention. Or your sudden willingness to want to rectify the situations when it was ignored for the last 2 1/2 years.
Dec 31, 2021 -
ellebee23 responded
Also, I had addressed my issues to your department several times and have always been ignored. I should not have had to write a review to get someone's attention. Or your sudden willingness to want to rectify the situations when it was ignored for the last 2 1/2 years.
Quick easy and have a good deal for the both of us.
Everyone was very nice and allowed me to get a deal for a car that I’ve wanted
Everyone was very nice and allowed me to get a deal for a car that I’ve wanted
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by Taynor12
Aug 26, 2021 -
DCH Honda of Nanuet responded
Hi Taynor,
Thank you for choosing DCH Honda of Nanuet! We're glad we could reach a mutually beneficial deal with you on your car. Please drive safe and have fun on the journey ahead. Stop back and see us along the way!
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