19 Reviews
Write a Review19 Reviews of Charles Guajardo
December 02, 2024
Great experience, top notch customer service. A pleasure to deal with and will recommend family and friends! A pleasure to deal with and will recommend family and friends! More
Other Employees Tagged: Johann David
May 28, 2024
Johann was very helpful, extremely kind to my wife who was in a wheelchair and needed to be helped in and out of car for test drive. He was very knowledgeable about the Honda we were looking at. He didn’t was in a wheelchair and needed to be helped in and out of car for test drive. He was very knowledgeable about the Honda we were looking at. He didn’t have the color we wanted, but we made a deal and he promptly had the right one there for us. He spent a lot of time explaining all features of the car. Thank you Johann for making our purchase easy and painless. More
Other Employees Tagged: Johann David, Osvaldo Mejorado
January 31, 2024
They are amazing! It was a fast process and really took care of me! I’m very happy with my experience. It was a fast process and really took care of me! I’m very happy with my experience. More
Other Employees Tagged: Albert Rodriguez, Johann David, Lenin Hernandez , Paul Bual, Richard Bual, Erik Galanz
January 23, 2024
I walked into 1st Honda a bit uncertain of which SUV would fit my needs. I met Albert, we discussed my situation and after a couple of test rides I decided which vehicle I needed. While Albert and i wor would fit my needs. I met Albert, we discussed my situation and after a couple of test rides I decided which vehicle I needed. While Albert and i worked out the deal for my CRV, he did not have the color and exact model I wanted. After speaking with Charles Guajardo, Albert told me not to worry, they would find my car. Within 24 hours I received a call from Albert and they were successful in locating exactly what I wanted. My transaction was smooth and effortless with everyone involved including all of the paperwork we all love to do! Small dealership, large on making the customer happy! Thank you Albert. Thank you Charles More
Other Employees Tagged: Albert Rodriguez, John Flanagan , I do not have the finance persons name handy at this time
October 23, 2023
We spent 4 hours to pay cash for a vehicle and still made it mandatory to run credit check. Everything else was smooth. it mandatory to run credit check. Everything else was smooth. More
Other Employees Tagged: Albert Rodriguez, Johann David, Don Carlisle, John Flanagan, Lenin Hernandez , Paul Bual, Richard Bual, Erik Galanz
September 03, 2023
We walked into First Honda dealership, Simi Valley back in February 2023 and had the most fortunate pleasure to be greeted by salesman Albert Rodriguez. My wife and I were in the market for a new vehicle d in February 2023 and had the most fortunate pleasure to be greeted by salesman Albert Rodriguez. My wife and I were in the market for a new vehicle due her current vehicle in Lemon Law legal protocol. To make a long story, Albert completely understood our situation and worked effortlessly with our desire for a timely purchase up to the point of surrendering our legally declared Lemon vehicle. Albert's continued lines of communications between us and the Sales Manager to not only find my wife's desired vehicle but he also found her desired color. In this day and age, post COVID lack of availability on product, Albert definitely hit a home run and got us a deal that was to our satisfaction. Albert and his dealership are an old school, we'll do our best to make it happen!! I highly recommend this dealership in my hometown. More
Other Employees Tagged: Albert Rodriguez , Dean (no recall last name)
June 04, 2023
We have bought many cars in our lifetime. First Honda and Johann, hands down the best experience we have had buying a car. Mr. Guajardo, best Sales Manager experience! First Honda and Johann, hands down the best experience we have had buying a car. Mr. Guajardo, best Sales Manager experience! More
Other Employees Tagged: Johann David
May 29, 2023
Very knowledgeable of the vehicle that he was selling. Also very personable and humerus. I would definitely buy from him again. Also very personable and humerus. I would definitely buy from him again. More
Other Employees Tagged: Albert Rodriguez, Johann David
May 11, 2023
This dealership was a pleasure to work with from start to finish- so professional and patient with all my questions. The best car buying experience that I have ever had! Albert was simply the best. He all finish- so professional and patient with all my questions. The best car buying experience that I have ever had! Albert was simply the best. He allowed me to take a lengthy test drive and thoroughly explained all the features of the car and wanted me to feel comfortable driving the car. There was absolutely no pressure and he made the whole experience efficient and enjoyable. More
Other Employees Tagged: Albert Rodriguez