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Charles Gordon
Charles Gordon at Lipton Toyota
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Charles Gordon

Internet Manager

Lipton Toyota

1700 W Oakland Park Blvd
Fort Lauderdale, FL 33311

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4.3
52 Reviews
4.3

52 Reviews

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52 Reviews of Charles Gordon

December 01, 2024

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Employee Rating

Dealership service scheduling website was not mobile phone user friendly. Service was performed according to my request. Unfortunately, I was not contacted when the service was completed. More

by xvbc4msd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 18, 2024

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Employee Rating

The service is all nice and fast. They make sure to let me know whats going onwith my car. More

by BUNIENCLIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wikoov Fequiere

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Nov 18, 2024

Lipton Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lipton Toyota. We look forward to having you as one of our valued customers for many more years to come!

September 22, 2024

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Robert was amazing! Thank you he helped me with my problems! Car was checked! I didn’t have to pay anything More

by Pashou18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaheed Khan, Mounir Bel Mokhtar, Alvaro Hernandez, Fitzroy Blake, Celso Leroy, Lincoln Clarke, Robert Diaz, Dexter Richardson

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Sep 23, 2024

Lipton Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Lipton Toyota. We look forward to having you as one of our valued customers for many more years to come!

September 15, 2024

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The worse place to buy a used vehicle. Service rep and management has no care in the world about the customer's. More

by Yad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Weam Aly, Jwan Abdelmajid, Robert Diaz, Yulien Dominguez, Jobert Francillon, Anthony Luzi, Gilbert Mendoza, Dimitry Sicard, Johan Soriano

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Sep 19, 2024

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 08, 2024

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Employee Rating

It was my first visit ans I was treated like an inconvenience. Tragic, management wouldn't call me back. More

by Unclecuts86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yarib Cuebas, Robert Diaz

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Jun 12, 2024

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 12, 2024

Unclecuts86 responded

I have already reached out this past Friday and again this past Monday. The ball is in your court.

June 02, 2024

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Employee Rating

Service was timely and polite. They addressed my issues and answered all my questions. Thank you More

by trgundy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ojo Awe, Daniel Tortora , Ryan was so helpful and polite

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Jun 03, 2024

Lipton Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lipton Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2024

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Why was my appointment set for 10am but I ended up leaving three hours later that ridiculous More

by elvithaduclos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alvaro Hernandez, Jwan Abdelmajid, Khalid AlRawi, Yulien Dominguez, Anthony Luzi, Gilbert Mendoza, Dimitry Sicard, Johan Soriano, Daniel Tortora

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Jun 01, 2024

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 11, 2024

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Employee Rating

It was quick and easy. I thought they were supposed to vacuum out the car and wash it because this was my first oil change from the car and this was a brand new car that I More

by tim@timvaughn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 11, 2024

Lipton Toyota responded

Quality customer service is always our top priority, and we're sorry that we did not fulfill it when we did not vacuum your car. We do appreciate your business and look forward to having you as a valued customer for many years to come!

January 31, 2024

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Employee Rating

My car was ready for a while and they didn’t notify me, just had me waiting in the lobby area. The cashier told me that my keys were sitting there for a while. More

by ***
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 31, 2024

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 19, 2024

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Employee Rating

One of the best in town great service management and the technician ready to work More

by PEARLPRODUCTION1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2024

Lipton Toyota responded

Thank you for taking the time to share your feedback with us. Charles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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