Charles Draper

Bought vehicle, next day it had check engine light. Took it back and all they did was clear the code and push me on my way while one of the service members over the phone while my wife drove 2 hours th Took it back and all they did was clear the code and push me on my way while one of the service members over the phone while my wife drove 2 hours there was hostile and hung up then refused to answer my calls causing me to have to speak to someone named Gio to further investigate. Vehicle still has check engine light requiring me to go to another dealership in hopes to feel like my purchase was even worth it. I messaged Hunter after and he said he would look into it since then I've heard no contact making my server scores drop for his rating for no followup. More

by xlogiik Verified Customer Verified Customer

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Excellent atención, profesionalismo, amabilidad, complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones complacientes . Calidad insuperable de los vehículos alemanes. El Sr Hiram demuestra mucho profesionalismo en sus funciones More

by JOSERAFIGONZALEZ Verified Customer Verified Customer

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Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume responsibility to fix defective part. Imposible to break a light by touch when is meant to be touched to turn it on ! I wonder how many others have to pay out of pocket after they are told at time of purchase bumper to bumper cover and is not a real deal!! Last truck I will buy from this place. More

by fgiovanetty Verified Customer Verified Customer

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I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80 Verified Customer Verified Customer

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Hunter was nice, informative, and listened to our needs. However, I texted him once he got our business about a feature on the car and have yet to hear back from him. However, I texted him once he got our business about a feature on the car and have yet to hear back from him. More

by aaireal Verified Customer Verified Customer

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Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. friendly and always gives us great advice with our Volkswagen. More

by biresdon Verified Customer Verified Customer

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Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. wait time, my experience at Lakeland Volkswagen and staff AAA +. More

by furiel20 Verified Customer Verified Customer

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I like the car selection and the place was clean, but management staff are beyond rude in that office. management staff are beyond rude in that office. More

by Tbevis Verified Customer Verified Customer

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The service department at Lakeland VW are the best in the area. The team there are top notch! area. The team there are top notch! More

by dcingarijr Verified Customer Verified Customer

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The team at this dealership provided great service and answered all of the questions I had about the SUV I purchased. Michelle even walked me through a brief run down of all of the features of the SUV bef answered all of the questions I had about the SUV I purchased. Michelle even walked me through a brief run down of all of the features of the SUV before leaving the lot. More

by CGOBERN Verified Customer Verified Customer

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