Charles Draper

I did not care for the fact that ultimately, the MSRP was the price worked off of; rather than the sales price working from the sticker price!! Not only that it was not spoken out loud which bank and wha was the price worked off of; rather than the sales price working from the sticker price!! Not only that it was not spoken out loud which bank and what my interest rate would be. At that time I had enough, and rushed through signing!! Now, im forced to refinance because that process was definitely not talked about!!! Just SLID the paperwork in! I'm not happy that my cash and trade amounted to the MSRP price, and financing 25k!! xx More

by redsoxgal04rg Verified Customer Verified Customer

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Very quick and easy experience! One of the best I had! Thank you so muchhhhh One of the best I had! Thank you so muchhhhh More

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Everything is comfortable and easy. No high pressure sales; no bait and switch tactics. Honest, laid back and knowledgeable salespersons; Attentive to customers. Clean and pleasant car No high pressure sales; no bait and switch tactics. Honest, laid back and knowledgeable salespersons; Attentive to customers. Clean and pleasant car dealership. New and used cars that are clean and ready to go. Hunter Jackson is our go to guy. He has now sold us 3 used vehicles in this last year. We are happy with our decision to do business with VW of Lakeland. More

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I had great service and got an amazing car! I was treated fairly and enjoyed my experience! I was treated fairly and enjoyed my experience! More

by dawnwade76 Verified Customer Verified Customer

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The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did it. The lady explain to me like I was dome but is logic if I put water two days before and they put water that meet leak, but she said that the car had a leak from the oil filter and is going to cost me I said no and took it back where I change the oil, they check everything including the video (Video don't show noting about the oil filter) the problem was the bottom of the motor was leaking he told to take the car back to you company but because I was upset with the service I paid for the repair, something that I know is cover with the warrantee. I ask you employee that the car sound like old and she said that that car sound like that I check that car from the same year and it not sound like that. In other worlds not because I am a women that mean I don't know and I am not stupid. Thanks More

by awilda1990 Verified Customer Verified Customer

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Clean, friendly people, work well with everyone. The car was ready,cleaned and they told me everything about the car. I would definitely come back to your dealership if I need anything. Everyone was The car was ready,cleaned and they told me everything about the car. I would definitely come back to your dealership if I need anything. Everyone was polite and courteous. More

by b Verified Customer Verified Customer

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I have been coming to Lakeland VW since 2002. Bought many vehicles here. Never had a problem. Michelle is always very attentive and listens to you. Larry is very upfront on your needs or wants. Bought many vehicles here. Never had a problem. Michelle is always very attentive and listens to you. Larry is very upfront on your needs or wants. No pressure from anyone to buy a car. More

by vwghia1971 Verified Customer Verified Customer

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Great job by the staff at Lakeland Volkswagen. Straight shooting. No shenanigans or add-ons like all the other dealers. Straight shooting. No shenanigans or add-ons like all the other dealers. More

by Manny G Verified Customer Verified Customer

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This was one of the nicest and easiest car buying experiences I've ever had experiences I've ever had More

by FULCHERW Verified Customer Verified Customer

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Nothing was resolved like usual. Wait time is ridiculous would recommend Volkswagen to anyone I know Wait time is ridiculous would recommend Volkswagen to anyone I know More

by carylanzas Verified Customer Verified Customer

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