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Charles Chitava
Charles Chitava at Murgado Ford of Chicago

Charles Chitava

Client Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

4.7
6 Reviews
4.7

6 Reviews

Write a Review

6 Reviews of Charles Chitava

April 07, 2025

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Employee Rating

Charles, Julio and Ryan went beyond my expectations. I would highly recommend murgado ford to my family and friends. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hayes, Julio Garcia

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Apr 10, 2025

Murgado Ford of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

April 02, 2025

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Employee Rating

Overall good sales experience. Had the typical price negotiations so that was normal. Vehicle selection was great, seemed to have plenty of what we were looking for in every color. More

by police1650
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Ali Bila , Levern

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Apr 02, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re glad to hear you had a good overall sales experience and found a great selection of vehicles. We apologize for any confusion regarding vehicle features and will make sure our team improves on providing more detailed information moving forward. We appreciate your feedback and hope to serve you again soon!

February 21, 2025

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Employee Rating

Luis is very professional and courteous. Looking forward to doing more business with him in he future! More

by Tahj.Mcdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tray Hill, Luis Cruz, Ethan Horan, Charlie Grosso, Avery Lawrence, Steve Riedl, John Anderson , Elmira Ismailova, David Villegas

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Feb 21, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad to hear Luis provided a great experience. We look forward to working with you again in the future!

January 28, 2025

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Employee Rating

Thanks for a great buying experience. Everything was perfect and I look forward to doing more business in the future. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence, Assad Hamzeh

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Jan 30, 2025

Murgado Ford of Chicago responded

Thanks for the five-star review, Randy! We're glad we delivered a great experience and appreciate your trust in Murgado Ford of Chicago. We also look forward to doing business again. Enjoy your new ride!

January 16, 2025

Dealership Rating
Employee Rating

Service bay was very busy on the day I arrived, but the Murgado team was very professional and attentive, and got me back on the road quickly More

by hspaepen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Grosso, Avery Lawrence

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Jan 17, 2025

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad our team remained professional and attentive despite the busy day. We appreciate your patience and look forward to serving you again!

December 30, 2024

Dealership Rating
Employee Rating

It’s gone downhill since I brought my last car in 2021 Maybe it takes a while for them to adjust More

by bcrossley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Bila, Avery Lawrence , Wade Sims

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Dec 30, 2024

Murgado Ford of Chicago responded

We're sorry about your recent experience and truly appreciate your feedback. It's important to us that our service meets your expectations, and we’re committed to making improvements. Please feel free to reach out directly so we can address any concerns and ensure your next visit is a better experience.

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