Charles Cain
Business Manager
Ourisman Chevrolet of Rockville
807 Rockville Pike
Rockville, MD 20852
7 Reviews
Write a Review7 Reviews of Charles Cain
July 17, 2020
Nick Vasquez " The best adviser ever" I've been a customer of Ourisman Chevrolet Rockville for years, and of all the advisers I ever had Nick is the very very best one he's very helpful, h I've been a customer of Ourisman Chevrolet Rockville for years, and of all the advisers I ever had Nick is the very very best one he's very helpful, he answers all my questions and is very knowledgeable. He always has a great attitude, he is very friendly even during his busiest times. Nick is just all around awesome, and very honest, I recommend Nick for anyone who wants to go to Ourisman of Rockville. More
July 31, 2018
Car stalls out I bought a 2007 buick lacrosse and after 4 days it stalls out on me all the time I was told by my salesman that I have a 60 day 2000 mile warranty and I bought a 2007 buick lacrosse and after 4 days it stalls out on me all the time I was told by my salesman that I have a 60 day 2000 mile warranty and if anything goes wrong just to bring it back I did so only for the service department to tell me that is no warranty on my vehicle. And I call several times and no one jas the common courtesy to return my phone calls. More
Other Employees Tagged: Frank Marinucci, Rafael Plaza, Byron Arriola, Brandi Laporta, Ray Greenstreet , Richard Cunningham, Dug Dugger, Bart Fox, Ashleigh Ralston
September 05, 2016
Great for buying your next car! I am so grateful to the Ourisman Rockmont team. I was finally purchasing a new car after owning my old one for 10+ years. Both Tahir and Fares made I am so grateful to the Ourisman Rockmont team. I was finally purchasing a new car after owning my old one for 10+ years. Both Tahir and Fares made me feel informed about the vehicles and at the same time I felt no pressure. I really felt like they wanted me to find the car that was right for me (whether that was on their lot or not). It was nice to go through this process, as a woman, knowing they had my best intentions at heart. I ended up purchasing a certified pre-owned Chevy Equinox 2013. It had everything I was looking for in a new vehicle. Couldn't be happier! Thank you for making this such a fun and easy experience. Would (and will) recommend to any friend in need of a new vehicle. More
Other Employees Tagged: Tahir Seeba, Fares Hassan
September 03, 2016
Awesome experience The guys at Ourisman Rockville did an amazing job at making my purchase an enjoyable one, special thanks to Tanner who knew the vehicle inside out and The guys at Ourisman Rockville did an amazing job at making my purchase an enjoyable one, special thanks to Tanner who knew the vehicle inside out and Charles that took care of the financing. More
Other Employees Tagged: Bart Fox, Tanner Roe
August 29, 2016
Second vehicle purchase Great team, good price and as a previous customer I really recommend this dealership. The salesperson Tahir Seeba was very helpful and they work real Great team, good price and as a previous customer I really recommend this dealership. The salesperson Tahir Seeba was very helpful and they work really hard to get the truck with the options I wanted. More
Other Employees Tagged: Tahir Seeba
July 27, 2013
The experience I encountered with the representatives was friendly and patient concerning my request. I have not had many experiences in purchasing a car and they were helpful in informing of the process an friendly and patient concerning my request. I have not had many experiences in purchasing a car and they were helpful in informing of the process and giving great advice. Raphael and Mr. Cain were definitely helpful and made me feel comfortable in the process. It is always wonderful to be greeted with a warm smile and open response. I would definitely recommend ourisman rockmont Chevrolet to others. More
Other Employees Tagged: Rafael Plaza , Andy Mikan
June 02, 2012
I WAS AN OUT-OF-STATE INTERNET BUYER OF A USED VEHICLE. I CONTACTED OURISMAN VIA THE INTERNET AND WAS TAKEN CARE OF BY ASHLEIGH. SHE ANSWERED ALL MY INITIAL QUESTIONS PROMPTLY AND COURTEOUSLY. SHE THEN PUT M CONTACTED OURISMAN VIA THE INTERNET AND WAS TAKEN CARE OF BY ASHLEIGH. SHE ANSWERED ALL MY INITIAL QUESTIONS PROMPTLY AND COURTEOUSLY. SHE THEN PUT ME IN CONTACT WITH RICHARD, HE AGAIN ANSWERED ALL MY QUESTIONS IN A PROFESSIONAL MANNER AND WE CAME TO A PRELIMINARY AGREEMENT TO PURCHASE. UPON ARRIVAL AT THE DEALERSHIP FROM MY HOME IN MICHIGAN, RICHARD IMMEDIATELY INTRODUCED ME TO ANDY TO COMPLETE THE DEAL. ANDY WAS OUTSTANDING! HE ANSWERED ALL MY CONCERNS AND DEMONSTRATED THE FUNCTION OF OF EACH OF THE VEHICLE SYSTEMS. HE WAS PERSONABLE, KNOWLEDGEABLE AND COULD HAVE NOT DONE A BETTER JOB, IN MY OPINION. TO COMPLETE THE PAPERWORK, ANDY INTRODUCED ME TO CHARLES. HE KNOWS HIS BUSINESS AND WE COMPLETED THE PAPERWORK QUICKLY. THE WHOLE EXPERIENCE WAS LESS THAN TWO HOURS. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE! MY ONLY REGRET IS THAT IT IS 620 MILES AWAY. More
Other Employees Tagged: Richard Cunningham, Andy Mikan, Ashleigh Ralston, ASHLEIGH RALSTON,RICHARD CUNNINGHAM, ANDY MIKAN AND CHARLES CAIN.