Charles Boatmon

I went in knowing what I wanted and came out with better than I wanted. Big thanks to Todd Johnson who never stopped working for me even when I seemed a little difficult…. he still worked for me!! than I wanted. Big thanks to Todd Johnson who never stopped working for me even when I seemed a little difficult…. he still worked for me!! More

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They were all prompt and helpful and informative. Todd was an amazing salesman and he went above and beyond to make sure I had everything I needed and understood everything to make the right purchase Todd was an amazing salesman and he went above and beyond to make sure I had everything I needed and understood everything to make the right purchase. More

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I had a great experience with Hampton Toyota and Josh. Being that it was my first time purchasing a vehicle, Josh answered all of my questions thoroughly and made the overall process so smooth. I would 10 Being that it was my first time purchasing a vehicle, Josh answered all of my questions thoroughly and made the overall process so smooth. I would 100% purchase another vehicle from them! Charles from finance was also great to work with. Great people to do business with. More

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My family has done business with this dealership for years. I just recently bought a vehicle there again. I was helped by Donnie Davis, who is one of the best salesmen there. He was patient, answered al years. I just recently bought a vehicle there again. I was helped by Donnie Davis, who is one of the best salesmen there. He was patient, answered all of my questions, and best of all, he wasn’t pushy! From sales to finance, my experience was awesome! Can’t say enough good things! More

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They have a nice selection of vehicles. The showroom floor was clean, as were the restrooms. The showroom floor was clean, as were the restrooms. More

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I am a longtime customer of Hampton Toyota, over a decade of servicing my vehicles there. I have also purchased 4 vehicles (2015 Highlander Hybrid, 2021 RAV4 Hybrid, 2021 Corolla, and 2024 Venza Hybrid) from of servicing my vehicles there. I have also purchased 4 vehicles (2015 Highlander Hybrid, 2021 RAV4 Hybrid, 2021 Corolla, and 2024 Venza Hybrid) from Hampton Toyota. I state this to give an idea as to the scope and breadth of my experiences over the years. The following review is just my personal experience, and may not indicate every customers experience. The sales and financing departments have always been a pleasure to deal with. While buying a car is inherently a tedious and drawn out affair, I felt the Hampton team did their best to assist me through the process efficiently. More importantly, they did so without any aggressive sales tactics, or unexplained price changes/hidden fees. My most recent sales associate, Jett Landry, was a prime example of the above statements. We discussed my plan and goals for the visit, trading in one car for another, and he did his part to make that a reality. The smoothness of the interaction led into me purchasing another new car the following day. Great job on his part! Now for the service department. Let me start by saying, I have never had poor service/maintenance performed on my vehicle at Hampton. The mechanics and technicians have always done the jobs and tasks assigned to them. However, the scheduling, work planning, drop-off/check-in, billing, wait times, shuttle service, pick-up, and service management are varying levels of disappointment. Each of the previous experiences have left me either disappointed, angry, or irate. I live fairly close by, and I want so bad to get my vehicles serviced at Hampton, but each time I try they find a new way to make it more infuriating than the last. I am not sure why this department is so consistent in its ability to make even the simplest experience (Auto-butler and wash) unbearable. I have delt with several other dealerships in the area (Giles, Price Leblanc, Courtesy, and Sterling) everyone of them beats Hamptons service department by miles. Thankfully, Toyotas never break! And when they do, Price Leblanc Toyota isn't to far away. So there you have my review: The Toyota Brand - Five Stars! The Hampton Sales and Financing Teams - Five Stars! The Hampton Service Department - 1 Star. Buy your car here, service it anywhere else. More

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I was impressed with the service I received on my 2009 Highlander. I was unsure about dealing with a salesperson. I met with Dallas Freeman. I had a knee replacement scheduled, so had no plan to buy at Highlander. I was unsure about dealing with a salesperson. I met with Dallas Freeman. I had a knee replacement scheduled, so had no plan to buy at that moment. I wanted to work my finances and be not call every day. Dallas messaged me once and I was fine with that. When I was ready to buy, I called Dallas and told him I was on my way. He was wonderful!! Kind, professional, and a joy to deal with!!! More

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We had the best experience at this dealership! Dallas was awesome through the entire process as a salesman as soon as I started to show interest. He was very personable! Charles in finance was als Dallas was awesome through the entire process as a salesman as soon as I started to show interest. He was very personable! Charles in finance was also so great! We would highly recommend this dealership over and over! More

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Donnie was a hard working and honest salesman. He assisted me well and helped me get the car that I wanted. He assisted me well and helped me get the car that I wanted. More

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Not satisfied with sales service or management. I feel we just got the royal shaft . Now they wont even return our calls . Never again . The Girouards feom Dt. Martinville I feel we just got the royal shaft . Now they wont even return our calls . Never again . The Girouards feom Dt. Martinville More

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