Charles Arrington

We are very pleased with the our experience at Piazza. Charles did a wonderful job in helping us select our Honda CRV Hybrid. He answered all of our questions and followed up with phone calls promptly. W Charles did a wonderful job in helping us select our Honda CRV Hybrid. He answered all of our questions and followed up with phone calls promptly. We are very happy with our purchase and look forward to having our car serviced there. Thank you!! More

by Ekowal Verified Customer Verified Customer

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Jonathan was great! He made sure my car was getting the service it needed with excellent recommendations! Jonathan made sure my car got excellent detail clean after my i He made sure my car was getting the service it needed with excellent recommendations! Jonathan made sure my car got excellent detail clean after my inspection and tire change! He’s very attentive and pleasant to work with! Professional and organized, I felt confident in the team that was working on my car! I’m so happy for the services and I look forward to coming back in the future because I really like the services and the wonderful people like Jonathan and his team! I fell in love with my car all over again! You guys are great!! I can always count on you to take good care of my Honda CRV! Love you guys!! Thank you, Alina Vdov More

by Alina_vdov Verified Customer Verified Customer

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Charles was great along with his coworker Roman. I had a problem with the finance guy Kevin B. I did my homework on approximately what our interest rate should be and the number he came up with was I had a problem with the finance guy Kevin B. I did my homework on approximately what our interest rate should be and the number he came up with was 2% higher than my bank. After I mentioned that he quickly lowered it 1%. Well why wasn’t the lower rate disclosed at the beginning. The next problem I had was the term of the loan. Roman asked what’s it going to take to make this happen. I was very specific in wanting a 60 month loan and a car payment would be 250 a month. He wrote that number down, took it to the sales manager and that’s when sales manager took it to the finance guy which was Kevin. He went over the numbers and we declined the extended warranty. I was very specific asking for the 60 month term. Kevin assured me it’s a 60 month after I even questioned it twice. He showed us the monthly payment which was lower than I figured. He never showed us the 60 on the finance term paper , here it turns out he made it for 72 months. That little backdoor finance ploy doesn’t sit well with me. After complaining to the dealer they decided they couldn’t change the sales agreement and decided just to cut me a 250 dollar check for the trouble. My family is a Honda family and are faithful to this dealership but will pause in the future for potential service and car buying. More

by tfuoco Verified Customer Verified Customer

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Great customer service, very helpful and efficient, very timely service, friendly environment, friendly staff members timely service, friendly environment, friendly staff members More

by Iye7 Verified Customer Verified Customer

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They help us out alot I been too alot of dealership and come out with the sam answer but Charles made it happen come out with the sam answer but Charles made it happen More

by eperez1056 Verified Customer Verified Customer

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Clean and professional. Waiting lounge wasc comfortable and equipped with entertainment and beverages. Attendant was friendly. Waiting lounge wasc comfortable and equipped with entertainment and beverages. Attendant was friendly. More

by Osvi2025 Verified Customer Verified Customer

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For my new purchase, they gave me a very good deal, kelly Blue book value on my old vehicle and several thousand off tge new vehicle. This was done in a friendly and professional environment. Blue book value on my old vehicle and several thousand off tge new vehicle. This was done in a friendly and professional environment. More

by hholanchock Verified Customer Verified Customer

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Service was quick & painless. So far I’m very happy with my new CRV and the assistance from the dealership. So far I’m very happy with my new CRV and the assistance from the dealership. More

by shoffman05 Verified Customer Verified Customer

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He did an amazing job. He was really friendly and helpful. He did a great job and very easy in trading my old car to a new comfortable one. He was really friendly and helpful. He did a great job and very easy in trading my old car to a new comfortable one. More

by sexybabyyani24 Verified Customer Verified Customer

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Charles made this transaction effortless. He was friendly, kind and informative about my CRV. I would recommend Piazza in Reading to everyone. Thank you Charles! He was friendly, kind and informative about my CRV. I would recommend Piazza in Reading to everyone. Thank you Charles! More

by JoAnne Verified Customer Verified Customer

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