Chaphan Cramer
Chaphan Cramer at Byers Toyota

Chaphan Cramer

Acquisition Manager/Internet Sales

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.5
18 Reviews
4.5

18 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

6 yrs

Languages Spoken

English English

18 Reviews of Chaphan Cramer

September 27, 2025

Dealership Rating
Employee Rating

Shayne. Your team with the new integration of technology are the best of the best! Love the speed of service. Thank you for everything! More

by rrhite2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Byers Toyota responded

Thank you so much for this wonderful feedback! We're thrilled to hear that you're loving the speed of our service with the new technology integration. Our team works hard to provide the best experience possible, and knowing that it's making a difference for you truly makes our day. We appreciate you taking the time to share this with us and look forward to continuing to serve you!

September 25, 2025

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Employee Rating

I had a wonderful experience buying my new car. No complaints whatsoever and everything was perfect ! More

by jennajulian3300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smith, Jeff Caldwell, Amare Pedraza , Amare

Sep 26, 2025

Byers Toyota responded

Thank you so much for taking the time to share your wonderful experience! We're absolutely thrilled that everything went perfectly with your new car purchase. Your satisfaction means the world to us, and we're so glad we could make the process smooth and enjoyable for you. We truly appreciate you choosing us and look forward to serving you again in the future. Safe travels in your new car!

August 01, 2025

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Employee Rating

Very helpful the entire way through and did a great job in helping the deal get done. I would definitely buy from them again! More

by shawnmeme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Young, Kyle Cain, Colton Gray , Darryl Becker, Matt Moloney, Holly

Aug 04, 2025

Byers Toyota responded

Thank you so much for your kind words and support! We’re thrilled to hear that we could help ensure the deal went smoothly and that you had a great experience. It means a lot that you’d choose us again. We look forward to working with you in the future!

July 30, 2025

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Best Toyota Dealer on the planet. Everyone is very good with product knowledge and customer service. I’ve bought 5 cars from this dealer and every experience has been fantastic. As lo More

by Isaak Caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Byers Toyota responded

Thank you so much for your incredible feedback and loyalty! It’s always a pleasure to assist you, and we’re honored to have earned your trust over the years. Your recommendation means the world to us, and we’re thrilled to know you’ve had such wonderful experiences with our team. We look forward to helping you with your next Toyota when the time comes!

February 03, 2024

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Employee Rating

This Dealership is terrible! Purchased a vehicle from them and after Two days the car stopped on me. Called the dealership to figure out the repairs, no one would call back. Deal More

by bettinawaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Dooley, Shayne Becker, Butch Chipps, Jeff Caldwell, Kyle Cain, Dominic Decaro , Shawn Anthony, Darryl Becker, Phil Bickel

Feb 08, 2024

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to improve our services in the future.

January 28, 2024

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They were very accommodating & helpful throughout the entire purchase. A lot of paperwork was done electronically & they made the process smooth & patiently answered all my questions. More

by jdesantis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Dooley , Nick Hedges, Matt Moloney

Jan 29, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, your feedback means the world to us! We're thrilled to know our team provided you with exceptional service and made your car-buying experience smooth and easy. We appreciate your support and hope to see you again in the future for any of your automotive needs. Thank you again, and happy driving!

September 27, 2023

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Great customer service. Love Byers Toyota sales and service. Wonderful job team. I’ll be back. More

by s.mays9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawna Mays, Josh Lewis, Tyler "Ty" Barlow , Pam Bishop

Sep 28, 2023

Byers Toyota responded

Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!

July 11, 2023

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Employee Rating

Great Dealership! Recently in for service and was in and out when promised. Service advisor was fast and kept me informed . Will be back for all service and sales need More

by Tom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Josh Chadwick, Dominic DeCaro

Jul 20, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

May 04, 2021

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Friendly and profesional.they were all responsive to my need at every level.thanks.Do not have any thing else to say.So please have a great day. More

by JERRYTAKEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Gynnae Britton , Pam Bishop, Josh Chadwick, Tara Farmer, Dan Kelley, Trevor McKinney, Travis Rausch

May 08, 2021

Byers Toyota responded

We appreciate you taking the time to rate us. Thanks for the 5 Stars!

January 05, 2021

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Employee Rating

Very happy with the service I have received, both in deal transactions and in the service department. Always professional and friendly. Easy to get appointment for service More

by grandsx6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Chipps , Josh Chadwick, Tara Farmer, Christian Norman

Jan 11, 2021

Byers Toyota responded

Thanks for the 5 Stars! We are happy to hear everyone did a great job for you.

1

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