Chanel Stappart

Was nice with no pressure to buy and yes would be back if they had what I was looking for they had what I was looking for More

by kellyorr66 Verified Customer Verified Customer

Report | Print

Chanel was great. The finance ruined the deal by adding in charges that I said no too. Also giving a verbal quote on extended warranty and charged a different amount o The finance ruined the deal by adding in charges that I said no too. Also giving a verbal quote on extended warranty and charged a different amount on paperwork. We had to go back to resign the incorrect paperwork. Management said the paperwork was correct, it wasn’t and no apology was given. Also, I bought an AWD car. The dealership only replace 1 tire. You can do that on an AWD car, it can ruin the drive train. Also the car had an awful smell to it, which they tried to hide instead of taking care of the problem with an ozone machine. More

by hdbear95 Verified Customer Verified Customer

Report | Print

I absolutely LOVED the customer service! The other dealer I was working with was extremely high pressure but Chanel actually listened to what I wanted. I didn't have time for a test drive The other dealer I was working with was extremely high pressure but Chanel actually listened to what I wanted. I didn't have time for a test drive on my first visit, but she helped me narrow my interest down to three cars. When I came back for the test drive she had the three lined up so I was able to compare them and choose the one that best matched my needs. As soon as I sat in the driver's seat, I knew that I had made the right choice. I love, love, LOVE my new car!! More

by rushlady0464 Verified Customer Verified Customer

Report | Print

Definitely do not recommend Bellingham Nissan. Lack of communication, voicemail always full in financing and could never get ahold of them. Left multiple messages over several weeks but they would Lack of communication, voicemail always full in financing and could never get ahold of them. Left multiple messages over several weeks but they would not return my calls. I asked for copy of paperwork I signed but was told they didn’t have it. They sold the car to me without having the proper documentation so had to file a complaint with the department of licensing. Temp tags expired and wasn’t able to drive the vehicle for 6 weeks since the vehicle was still in the previous owner name and the DOL would not allow me to extend the temp tags. Took 4 months to get registration and license plates. Was told I would get the 2nd key multiple times but was never given one. When asked about getting one made since I was told I would get one they refused any help. (My bad for not getting it in writing I guess) Absolutely horrible experience. It’s a used car lot so do your research cause they will lie to you. More

by sarahg328 Verified Customer Verified Customer

Report | Print

The manager i was working with did not send me the second set of keys as it was promised. set of keys as it was promised. More

by annasmelina Verified Customer Verified Customer

Report | Print

We couldn’t be happier with our experience at Bellingham Nissan! We drove three hours to purchase our brand-new 2025 Nissan Frontier Pro-4X, and it was absolutely worth it. Chanel and Forest provided outsta Nissan! We drove three hours to purchase our brand-new 2025 Nissan Frontier Pro-4X, and it was absolutely worth it. Chanel and Forest provided outstanding service from start to finish—quickly responding to all our questions via the website chat and text, helping us lock in the pricing we wanted, and making sure everything was seamless when we arrived. In person, they were just as fantastic! Over two days, we went on multiple test drives, asked tons of questions, and never once felt rushed or like we were a bother. Their patience, knowledge, and genuine helpfulness made the entire process enjoyable. We left with our new truck feeling excited and completely confident in our purchase. We’ll definitely be stopping by to say hi when we’re in Bellingham again! If you're looking for a stress-free, friendly, and helpful car-buying experience, we 100% recommend reaching out to Chanel, Forest, and the team at Bellingham Nissan! More

Report | Print

I was able to test drive several vehicles to find the best one for me. best one for me. More

by roswellcline Verified Customer Verified Customer

Report | Print

Very good experience with this dealer! Most of the work was done online and there were no surprises at the dealership. Very smooth transaction. Most of the work was done online and there were no surprises at the dealership. Very smooth transaction. More

by john Verified Customer Verified Customer

Report | Print

Chanel was amazing and answered all my questions, making me feel comfortable and confident in my choice! Plus she lowered my interest rate by over half! She is amazing! If I could give more than 5 stars I w me feel comfortable and confident in my choice! Plus she lowered my interest rate by over half! She is amazing! If I could give more than 5 stars I would!!! More

by rachelscott0585 Verified Customer Verified Customer

Report | Print

Staff were friendly, informative and low pressure. They worked well together to make me feel welcomed, heard, and I walked out with a vehicle that met my needs, within my price point. They worked well together to make me feel welcomed, heard, and I walked out with a vehicle that met my needs, within my price point. More

by elizabeth.ames1 Verified Customer Verified Customer

Report | Print