Chandra Henderson

Chandra was such a pleasure to work with and made the experience of buying a car as stress free and straightforward as possible. I could tell from the very beginning that she truly cares about customer s experience of buying a car as stress free and straightforward as possible. I could tell from the very beginning that she truly cares about customer satisfaction, which really put me at ease and made the entire process pleasant. I would 100% recommend Chandra to anyone looking to purchase a car. I will definitely be back in the future when I'm ready for a new one! Thanks again, Chandra! More

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Super kind and helpful! Would definitely recommend!! Chandra was the best, and she helped put me in a beautiful car! Would definitely recommend!! Chandra was the best, and she helped put me in a beautiful car! More

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Chandra and Gregg were extremely helpful and friendly! ! Found the car online and within 2 hours was at the dealership for my appointment and drove off the lot a little bit later in my dream car! Gregg was ! Found the car online and within 2 hours was at the dealership for my appointment and drove off the lot a little bit later in my dream car! Gregg was very knowledgeable and got me an amazing deal. He was very helpful and explained everything 100% clearly. Couldn't have asked for more! More

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Chandra Henderson was an absolute delight to work with! She provided exceptional customer service. She took the time to present me with options that made me narrow down what I wanted in a vehicle. THAN She provided exceptional customer service. She took the time to present me with options that made me narrow down what I wanted in a vehicle. THANK YOU! More

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My mom was looking to buy a new car and my husband and I were there to help her. Prior to arriving to Heritage Honda, we received two greeting phone calls to confirm appt and welcome us. When we arrived, Ch were there to help her. Prior to arriving to Heritage Honda, we received two greeting phone calls to confirm appt and welcome us. When we arrived, Chandra greeted and welcomed us. She was nothing but excellent and made the car buying process pleasant. A true professional and her natural ability to connect with others made it feel like we had known her for years. She was very patient in explaining every step/detail to my mom (81 yrs old). Watching her interact with my mom was very comforting. Thank you Chandra!! More

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We had a great experience with Chloe. She’s easy to work with and does all she can to meet your needs. She’s easy to work with and does all she can to meet your needs. More

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We purchased a CR-V back in March. Chandra is wonderful, and we love the vehicle, but everything else has been miserable. We are now 98 days past when we purchased the vehicle, on our Chandra is wonderful, and we love the vehicle, but everything else has been miserable. We are now 98 days past when we purchased the vehicle, on our third temporary registration, and we still don't have the registration completed. We were advised on June 5th all the paperwork was fixed and everything had been submitted to the tax and title company. One would think you would not sell a vehicle that has title issues to begin with. You would also think the title company you use might be motivated to complete this given they're significantly over the date, but no dice. Multiple emails and calls for updates (June 16th & 20th) now go unanswered unless one of us show up in person. I'm completely over this experience. Needless to say, we cannot in good faith recommend, nor will we use this dealership ever again. More

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Chandra was amazing! She made me feel so comfortable and took great care of my during my car search. I also loved that I never once felt pressured or bothered as I have f She made me feel so comfortable and took great care of my during my car search. I also loved that I never once felt pressured or bothered as I have felt in other places. Left 5 days later with a new car. Can’t thank her enough! More

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Chandra is amazing! Work with her for an honest experience! Great employees, excellent experience! Beyond happy with my purchase! She went out of her way to assist me wi Work with her for an honest experience! Great employees, excellent experience! Beyond happy with my purchase! She went out of her way to assist me with the right vehicle for my family, thank you Honda for hiring such a wonderful person ❤️ More

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My wife (ES Teacher) and I arrived to the dealership significantly late after a workday. Chandra had the EX-L Pilot ready and rearing to go on our test drive. This was an amazing pre-owned and loaded SU significantly late after a workday. Chandra had the EX-L Pilot ready and rearing to go on our test drive. This was an amazing pre-owned and loaded SUV that almost met my wife's wants; this auto was blue but her minimum requirements are Black on Black with a panoramic moon roof, roof rails and running boards. My attempts to sway her to this auto at an amazing price wasn't successful, but we both agreed we were treated great at the dealership. As a matter of fact, we ended up talking with Robert and Chandra for a while before making our 45 minute trek back to Glen Burnie. If I was buying for me we probably would have been going home with that Pilot, but at the end of the day this was for my wife who is stubbornly Team Traverse, so we didn't consummate the deal. More

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