Chance Steffens
Chance Steffens at Shottenkirk Chevrolet
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Chance Steffens

Sales & Leasing Consultant

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Chance Steffens

November 08, 2024

Dealership Rating
Employee Rating

I had a great experience. I would certainly recommend Shottenkirk to a friend or family member. More

by CHARLEYWCAMPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Shottenkirk Chevrolet responded

Thank you, Charley! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

Dealership Rating
Employee Rating

The vehicle we saw online was prepped and ready for us upfront when we arrived. There was no high pressure and the team was easy to deal with. We will definitely do business there again. More

by WCHARLESCOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Stone

Oct 16, 2024

Shottenkirk Chevrolet responded

Here at Shottenkirk Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 14, 2024

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Employee Rating

Said they would stand behind a couple issues truck had and they never fixed the problem. I wouldn't have bought the truck if that was the case. More

by ALEXJDAVIS121
Trade-in Experience
Purchase Time
Recommend Dealer
No
Oct 17, 2024

Shottenkirk Chevrolet responded

Alex, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 12, 2024

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Employee Rating

Very friendly and convenient made the deal for me fast and I just had to show up and pay and pick up my car no paperwork hassle or waiting for hours really recommend them More

by NINSANCHEZ1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Plotz, Jason Wells

Oct 13, 2024

Shottenkirk Chevrolet responded

Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

October 09, 2024

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Quick easy to deal with. Great people love my new Colorado zr2. Will be back. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Miller, Jason Wells

Oct 09, 2024

Shottenkirk Chevrolet responded

Thank you so much, Mike, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

September 29, 2024

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Not the best experience! Their sales tactics are very tacky. We drove over 3 hours for a vehicle that had been traded into their lot 30+ days before us reaching out. We loved More

by jlynn
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 02, 2024

Shottenkirk Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 26, 2024

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Employee Rating

Great service and great people. Thanks for helping me get my new trailblaizer!! They were really on my side.. More

by LADYHAWK2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

September 16, 2024

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Employee Rating

Very quick and easy process. Everyone was great to work with and polite! I recommend Chase to anyone More

by blairweidemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Shottenkirk Chevrolet responded

Blair, thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

August 30, 2024

Dealership Rating
Employee Rating

Chance did a great job finding a vehicle for us when the original vehicle one we looked for had already been sold. Astrid was very up front with us. Go shottenkirk! More

by PPBNPERKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chance and Astrid met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

August 29, 2024

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Employee Rating

They were great! Enjoyed working with all of them and appreciate the help. Thanks! Thanks! More

by KATIELEE0409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Wells, Lance Sanders

Aug 30, 2024

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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