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Chance Korte
Chance Korte at Shottenkirk Chevrolet
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Chance Korte

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.6
131 Reviews
4.6

131 Reviews

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131 Reviews of Chance Korte

November 13, 2024

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Employee Rating

Had our express van serviced and checked out for trip to Arizona,the guys were very accommodating and did everything I asked for More

by artbykarenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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November 07, 2024

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Employee Rating

The older I get the less respect I get,that’s why I came back to Your service department More

by artbykarenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Colby Oberembt, Patrick Burrell

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Nov 11, 2024

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 03, 2024

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Employee Rating

Service done on truck was satisfactory. No issues present. Service team handled my spouse with great amount of respect. More

by RLYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Tate Pumphrey, Patrick Burrell

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Nov 05, 2024

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 22, 2024

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Employee Rating

Chance was great to work with and gave me and my car the red carpet treatment! More

by barrydietsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Shottenkirk Chevrolet responded

Barry, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chance and our team. Please don't hesitate to let us know if we can be of further assistance.

October 13, 2024

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Employee Rating

Very nice place. I think there price was a little pricey for a transmission flush. Just hope when I take it back in the realize it needs a transmission. I told them w More

by ROACHHOUSE250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Hough, Tate Pumphrey

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Oct 13, 2024

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 30, 2024

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Employee Rating

Went in for a routine oil change and tire rotation. Engine was making funny noises afterwards and popped the hood to discover the hood seal was not reattached and was rubbing against my engine belt. I More

by BSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2024

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 29, 2024

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Employee Rating

Fast and friendly as usual. Always satisfied! Pointed out some tire wear. Appreciated the warning. More

by ANDREWSBINCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Shottenkirk Chevrolet responded

Andrew, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 28, 2024

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Employee Rating

Very professional and very knowledgeable. They took care of the update and the oil change and rotation in a timely fashion More

by dannydimes1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Schneider, Ryan McClure, Colby Oberembt, Zachary Schneider

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Sep 29, 2024

Shottenkirk Chevrolet responded

Danny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2024

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Employee Rating

Had to wait 4. 5 hours for service, was quoted 2-3 hours. Asked them to clean my windshield and they could not do that despite me spending over $600… More

by sierra724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 02, 2024

Shottenkirk Chevrolet responded

Sierra, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 21, 2024

Dealership Rating
Employee Rating

Willingness to provide a friendly and helpful service. The dealership is provides a pleasant area for customers to wait whole service is provided. More

by annp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Shottenkirk Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel Chance can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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