Chance Guild | Page 5

DePaula Ford’s mobile service came through again- they performed a software update and oil change at my place if wirk- such a great convenience! Fair price, accurate estimate of arrival time/ completion o performed a software update and oil change at my place if wirk- such a great convenience! Fair price, accurate estimate of arrival time/ completion of service, and professional service tech. Great job! More

by dickiestiggs Verified Customer Verified Customer

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They did their very best to talk me out of taking my car in for service. I finally convinced then and they did a fine job. So great work techs but 0 stars for the person that checked me in. in for service. I finally convinced then and they did a fine job. So great work techs but 0 stars for the person that checked me in. More

by KEVINGY Verified Customer Verified Customer

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I had a really good experience with DePaula Ford's Service Department. The work needed was done quickly, under warranty no questions asked and, being open on week nights til 6 made it easy to pick up Service Department. The work needed was done quickly, under warranty no questions asked and, being open on week nights til 6 made it easy to pick up my car. More

by joseph.obrien Verified Customer Verified Customer

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A needed part was supposed to be ordered in Oct, after several months I called to check status, apparently it had not been ordered. I called again in Feb, was told I'd be called when the part was in but w several months I called to check status, apparently it had not been ordered. I called again in Feb, was told I'd be called when the part was in but wasn't, so I called in March and told "Yes it's been here". Poor communication and follow-up More

by doclisa Verified Customer Verified Customer

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Lenny was excellent, got me in and out quickly. Gave me options on filter replacement and wiper replacement, Gave me options on filter replacement and wiper replacement, More

by JBURNELL0 Verified Customer Verified Customer

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Service was completed quickly and efficiently. The service writers are always friendly and respectful and remember my name when I walk in. The service writers are always friendly and respectful and remember my name when I walk in. More

by WHEACOX1 Verified Customer Verified Customer

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Took very good care of my problem and felt like I was at home. People were very nice and helpful to me as I was waiting. Good job home. People were very nice and helpful to me as I was waiting. Good job More

by COOLMARV67 Verified Customer Verified Customer

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The service was Fantastic and they got me on my way on a timely manner timely manner More

by harchitz Verified Customer Verified Customer

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Service department completed. All of the tasks I requested. Communication was excellent work was performed in a timely manner. I was provided a shuttle ride to and back to the ser All of the tasks I requested. Communication was excellent work was performed in a timely manner. I was provided a shuttle ride to and back to the service center both the service advisor and the driver were very professional and courteous. I will be back again.. More

by maccasale Verified Customer Verified Customer

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Brand new car and it will be the 3rd time it’s going into service in the last month. My car has been in their shop more than it’s been in my driveway. service in the last month. My car has been in their shop more than it’s been in my driveway. More

by laremichelle Verified Customer Verified Customer

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