Chadi Chakar

Excellent treatment, service, and help! Head and shoulders better than other Mercedes dealerships in the area Head and shoulders better than other Mercedes dealerships in the area More

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I had an extremely disappointing experience at Mercedes-Benz of Boston, particularly when purchasing a new 2025 Mercedes G63 AMG. Initially, we agreed on a selling price with management team, and Mercedes-Benz of Boston, particularly when purchasing a new 2025 Mercedes G63 AMG. Initially, we agreed on a selling price with management team, and I secured financing based on that agreement. However, once I was ready to finalize the deal, the dealership unexpectedly added extra fees, which were never disclosed upfront. The management team, specifically Omar and GSM Chadi, handled the situation in an unprofessional and disrespectful manner. Rather than addressing my concerns, they were dismissive and Omar specifically made derogatory comments, including “I don’t like you, and I don’t want to sell the car to you.” Such treatment is completely unacceptable to anybody, and I am now considering legal action for the blatant discrimination and mistreatment I experienced. The derogatory comments left me feeling disrespected. This dealership appears to prioritize profit over customer service, especially when dealing with high-end vehicles like the G-Wagon. Based on my experience, I would not recommend purchasing a vehicle from Mercedes-Benz of Boston, especially if you value transparency, professionalism, and respectful treatment as a customer. More

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Excellent, respectful and courteous staff. Efficient and customer oriented. Explained service expected and was kept updated while I waited. Efficient and customer oriented. Explained service expected and was kept updated while I waited. More

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Our experience leasing a car from Mercedes-Benz of Boston dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated p dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated professionalism, attentiveness, and a genuine desire to ensure our needs were met. Amel went above and beyond in every aspect of the process. He was incredibly knowledgeable, patient in answering all of our questions, and made the leasing process seamless and stress-free. His friendly demeanor and attention to detail made us feel valued and confident in our decision. More

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Results oriented with professional and courteous attitude. Very focused on customer….will definitely be back attitude. Very focused on customer….will definitely be back More

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Great service, stellar staff! I am always treated as a valued customer and issues are quickLy addressed and resolved. I am always treated as a valued customer and issues are quickLy addressed and resolved. More

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Excellent service! All around a great experience from start to finish at this dealership. Thanks again! All around a great experience from start to finish at this dealership. Thanks again! More

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Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment Goes out of their way to accommodate your schedule and needs in a nice environment More

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Third Mercedes I purchased here. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in. More

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Very good welcome from the dealer team also a good and faster service thank you faster service thank you More

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