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Chad Williams
Chad Williams at Tenvoorde Ford
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Chad Williams

Sales Manager

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.6
171 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

33 yrs, 1 mo

4.6

171 Reviews

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171 Reviews of Chad Williams

September 16, 2024

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Employee Rating

Everyone was very nice before the sale. George and I spoke about the warranty on my Jeep and said it would be covered for the 3 year or 36000 miles. After the fact I found out that it was More

by schewe
Recommend Dealer
No

Other Employees Tagged: George Hartley

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Sep 17, 2024

Tenvoorde Ford responded

Hi, We apologize the situation was not properly handled at the onset. We were also surprised to learn the Jeep paint warranty was different for Canadian vehicles but resolving the paint issue for you is why people chose to do business with Tenvoorde Ford. We are glad we came to a resolution with you and look forward to getting the hood bubbling taken care of. Thanks again for your business! If you have any more questions or concerns please continue contact with Chad Williams 320-251-0540.

September 01, 2024

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Employee Rating

Great service, fast friendly efficient all the way around from the advisors, technicians and managers. More

by nathan.voigt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen, Mike Warren, Kris Culhane, Dan Lochner, Maddi Johnson, Justin Erwin, Tim Stueve , Nathan Voigt, Chase Olson

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Sep 01, 2024

Tenvoorde Ford responded

Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.

September 01, 2024

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Employee Rating

Your team performed 4 recalls and put on our new top in just a few hours! Awesome job and then y’all brought the soft top to our house. Amazing service! Many thanks More

by scottstockmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen, Kris Culhane, Maddi Johnson, Justin Erwin, Tim Stueve, Jessica Corbin , Jade Anenson

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Sep 03, 2024

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

July 23, 2024

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Employee Rating

Made the buying process very easy. Best part was that there was no pressure to purchase other options and warranties. Would recommend to anyone to purchase a vehicle. Will definitely c More

by curtispieske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JAMES GEDDE

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Jul 24, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re glad to hear that you found the buying process easy and appreciated our no-pressure approach. We look forward to assisting you with your next vehicle purchase!

July 17, 2024

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Employee Rating

Always easy to deal with and they get all paperwork done with you quickly - very satisfied with all staff - Thanks More

by ron@burski.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Bob Aanenson

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Jul 18, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that you had a satisfying experience with our staff. Making the process easy and efficient for you is our priority. If you have any more feedback or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!

July 08, 2024

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Employee Rating

Very personable, knowledgeable and accommodating staff. Easy to work with. Would highly recommend this dealership. More

by KrIstellee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Warren, Scott Harris

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Jul 08, 2024

Tenvoorde Ford responded

Thank you! We're thrilled to hear you found our staff personable, knowledgeable, and accommodating. We appreciate your recommendation and look forward to serving you again.

July 08, 2024

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Employee Rating

Was a good experience all the way around. Ashley went above and beyond in helping us. More

by Vonnoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Olson

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Jul 08, 2024

Tenvoorde Ford responded

Thank you, Vonnoble! We're glad to hear you had a good experience with us. Ashley will be delighted to hear your kind words. We appreciate your feedback!

July 07, 2024

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Employee Rating

Once you buy and get your money the won't honor there use car warranty they sent me home with bad breaks the should have been replaced, when they do oil changes the don't do the compete job air filter full o More

by Piehl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Rodriguez, Mike Warren, Kris Culhane, Dan Lochner, Maddi Johnson

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Jul 09, 2024

Tenvoorde Ford responded

Hi Robert, we are sorry you feel this way. After you and Kris talked and we paid for the entire service bill of items that are not covered in the Complementary Lifetime Limited Powertrain Warranty, we took you at your word that day that you were happy. Again, sorry we let you down. The brakes measured out at 6mm in the front and 8mm in the back so they were not in need of replacement. We want happy customers so please reach out to Kris again if you would like to discuss the matter further. You can reach him at 320-251-0540 or email him kculhane@tenvoordeford.com

July 01, 2024

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Employee Rating

Everyone was so accommodating. We appreciate the time they spent with us. We love our Ford Maverick Hybrid. Thank you. More

by sunflower033010
Recommend Dealer
Yes

Other Employees Tagged: Matt McGowan

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Jul 02, 2024

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're glad to hear our team was accommodating and that you love your Ford Maverick Hybrid. Enjoy your new vehicle!

June 19, 2024

Dealership Rating
Employee Rating

Felt like I was dealing with Friends very comfortable I will come back again when I need a new vehicle I will tell friends More

by Mlkeneis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt McGowan

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Jun 20, 2024

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're delighted to hear that you felt comfortable and that our team made you feel like you were dealing with friends. We look forward to welcoming you back when you need a new vehicle, and we appreciate you recommending us to your friends!

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