Chad Turner

Awesome Dealership, I highly recommend Apple Valley Ford this is my 5th new vehicle purchase from this dealership, Great people to work with. Joe Murphy should get a raise he did so good. this is my 5th new vehicle purchase from this dealership, Great people to work with. Joe Murphy should get a raise he did so good. More

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The service department is one of the worst in the metro. No one talks to anyone there or leaves messages. We had a brand new vehicle in the shop for almost a month. When we finally picked it up, the proble No one talks to anyone there or leaves messages. We had a brand new vehicle in the shop for almost a month. When we finally picked it up, the problem of bad sensors happened again. While trying to call to get a hold of someone, I was cut off three times. When I finally spoke to some one I was bounced around like a beachball. I spoke to four different t people and they all asked what was wrong and not a soul said sorry for the inconvenience, all I got was "this should never happen." But, yet it did. So I was told to bring in the vehicle and they would see what the problem was. When we were sent to the service desk to get the keys for our rental, the young man who helped us, who looked like he just returned from recess, asked us how many miles we would put on the car, I said I have no idea, it's up to your crack staff to tell us when it would be fixed. What a goat rodeo,pass the buck service department. No accountability or managers taking the lead. Instead young kids giving you the company line. Great, but I'm not drinking your kool-aid. Horrible service. Just horrible. More

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Very efficient staff was knowledgeable about the product. .. Very helpful with our questions Was polite and did a excellent job in helping us.. .. Very helpful with our questions Was polite and did a excellent job in helping us.. More

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Everyone was nice and easy to work with. The process was easy and fair. I would go back again The process was easy and fair. I would go back again More

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Great experience buying a new Bronco. Mark H was very helpful, gave me time to think about my purchase yet was right there when I had questions. The trade in and purchase was a smooth flo Mark H was very helpful, gave me time to think about my purchase yet was right there when I had questions. The trade in and purchase was a smooth flow, and at my pace. Everyone was friendly and made me feel valued. More

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This is my 4th purchase, 3 new and 1 used, from Apple Valley Ford, and I've never been disappointed. They have a diverse, friendly, and no-pressureure sales team that works together to make your experien Valley Ford, and I've never been disappointed. They have a diverse, friendly, and no-pressureure sales team that works together to make your experience fast and easy. I will definitely be purchasing my next Ford from them. More

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We have purchased the last 8 vehicles from this dealership and have always been very satisfied with not only the purchase, but the service we receive after purchase as well. They are always pleasa dealership and have always been very satisfied with not only the purchase, but the service we receive after purchase as well. They are always pleasant to work with, are very efficient, and provide great communication. More

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Damon Bates - Was not a Car Saleman but a Car Consultant. He knew the competition in the PHEV SUV Sector and really helped me find the right vehicle and the best deal with no high pressure head g Consultant. He knew the competition in the PHEV SUV Sector and really helped me find the right vehicle and the best deal with no high pressure head games. Damon lived up to Apple Ford's vision to provide the best help in finding the best vehicle to meet my needs. Damon and the Dealership so far have been very good. Even if this was a different brand! Damon let me know the other PHEVs and recommended that we test drive them before making a decision! That sold me because Damon knew the competition and really wanted us to make the best decision! Even if we went to another dealership - Honesty is the Best Policy More

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Very friendly & informative Todd Leach was great to work! Very nice and educated me on my buying options. I went with a lease which was the best deal for my situation. I'm so gla Todd Leach was great to work! Very nice and educated me on my buying options. I went with a lease which was the best deal for my situation. I'm so glad he listened to my needs and told me about leasing a new car!! I love my new MKX and couldn't be happier with the service I got from the crew at Apple Auto. Thank you! More

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New cars and Mechanics SAles staff very prompt and polite! Finance(Chad) outstanding and was excellent in explaining our contract, etc. Service...We had our Lincoln Navigato SAles staff very prompt and polite! Finance(Chad) outstanding and was excellent in explaining our contract, etc. Service...We had our Lincoln Navigator in the shop....They explained everything where a person could understand. Sales...That same day we bought a new car! Tyler our sales rep was fun, outgoing and patient! Thank you all. In the end.....We would buy another car from AppleValley Ford! We have bought other cars in the past from you! We r on number 4! More

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