Chad Smith
Chad Smith at Northside Lexus
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Chad Smith

Estimator

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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8 Reviews

Dealership Experience

9 yrs, 1 mo

not yet
rated

8 Reviews

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8 Reviews of Chad Smith

March 30, 2023

Dealership Rating
Employee Rating

The salesman and finance guys are professionals. I highly recommend this dealership and these two. This is my second purchase and it has been so pleasant and relaxed. 👍🏼👍🏼👍🏼👍🏼. I will give t More

by JBLANCHARD6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario , Eric Fuller

Mar 30, 2023

Northside Lexus responded

Thanks for sharing this positive feedback with the Northside Lexus team! We are glad to have you as a valued client.

July 28, 2022

Dealership Rating
Employee Rating

The sale man and manager are very nice. The Northside Lexus building is clean and make us feel good to walk around to see new Lexus car. We already bought five Lexus cars from your company More

by LTANSAMRIT111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Northside Lexus responded

Your review is music to our ears! We're so glad our team welcomed you to Northside Lexus with friendly assistance and a pleasant building. It's an honor to have earned your confidence and we hope to work with you again soon!

April 27, 2022

Dealership Rating
Employee Rating

This is our 3rd purchase from this dealership and I can safely say that each transaction has been a very pleasant experience. Everyone is both professional and friendly and does all possible to be accommod More

by DBOWERSHOUSTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Christianson, Nick Makrakis, Caleb Vario , Tiffany Carmona

Apr 28, 2022

Northside Lexus responded

Thank you for the glowing review! We are so glad to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

May 13, 2021

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Employee Rating

Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. More

by B.K.DENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Northside Lexus responded

Here at Northside Lexus we always value and appreciate our customers’ feedback. Thank you for continuing to trust us with your business. We hope to see you next time. Have a great day!

April 16, 2021

Dealership Rating
Employee Rating

We needed a replacement RX to replace ours that was totaled . Donnie found us one in our limited budget. He is very personable and helpful More

by chevynut1935
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , James Vu

Apr 16, 2021

Northside Lexus responded

Thank you for the great feedback! We are thrilled to hear that you had such a successful experience working with Donnie and the team. Drive safely in your new Lexus RX, and we hope to see you again at Northside Lexus!

July 31, 2020

Dealership Rating
Employee Rating

Positive Experience. After my previous Lexus was demolished in an accident Northside Lexus employees (from the Collision Center to Sales) were very helpful. Salesperson ( More

by BobWoodlands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino

Jul 31, 2020

Northside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Northside Lexus, and we will certainly let Erika know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

July 15, 2020

Dealership Rating
Employee Rating

Great customer service We were very pleased to work with Mark Green to help us find a new Lexus. He was very knowledgeable and helpful in finding the right vehicle for us. More

by LBORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Green

Jul 15, 2020

Northside Lexus responded

This is exactly what we love to hear! Thank you so much for coming to Northside Lexus for your new vehicle. We are delighted that Mark helped you drive home in the right car for you.

March 20, 2020

Dealership Rating
Employee Rating

body shop repair They had my car for 2 weeks just to repaint the rear bumper , stole personal property out of my car ,last time I'll take my car to them , they had rep More

by alishahlaee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Felipe Lozano

Apr 02, 2020

Northside Lexus responded

We are very sorry to hear about your experience. We're glad that the advisor was able to reach out to you and have spoken to the entire team about your feedback. The timeliness of a repair and the care of your personal property is of utmost importance to us. We've looked into the issue of the delay and have determined that the it was a held up by the insurance company handling the claim. Based on our records: Mon 3/9 the vehicle came in for repair Tues 3/10 Received initial estimate from insurance company Wed 3/11 Vehicle was dismantled to prepare for supplemental damages inspection. Thurs 3/12 insurance company was contacted for additional damages inspection. Fri 3/13 Approval received at the end of the day Mon 3/16 Repair began Thurs 3/19 Car complete, washed and customer was notified Fri 3/20 Ready for delivery and picked up If you have any additional questions please don't hesitate to contact us at the Northside Lexus Collision Center 281-569-3480.

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