Dealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
867 Reviews
Write a Review867 Reviews of Chad Richardson
October 15, 2018
Good service Chad did a great job was very friendly and took care of my service issues very promptly and deliver the car when promised. Also noticed that my inspec Chad did a great job was very friendly and took care of my service issues very promptly and deliver the car when promised. Also noticed that my inspection sticker was out of date and offered to take care of it right away. More
October 12, 2018
Oil leak Thanks to Tony Service Manager and Eric Service Advisory for all there help with getting me in quickly for my car to be fixed, they have both gone abo Thanks to Tony Service Manager and Eric Service Advisory for all there help with getting me in quickly for my car to be fixed, they have both gone above and beyond for me, and I will never shop at another dealership, will always buy cars from Destination Nissan More
Other Employees Tagged: Eric Messier, Tony the service manager
October 12, 2018
Fast convenient Refreshments movie Well I'm happy then I'll get the opportunity to participate in the Nissan Driving Experience the sales person I'm working with I gave a few details ab Well I'm happy then I'll get the opportunity to participate in the Nissan Driving Experience the sales person I'm working with I gave a few details about my future that detailed if completed I will probably be able to purchase a home or pay for childbirth expensive one year left awesome stuff 41000 that's too I need a football team 94000 More
Other Employees Tagged: Michael Famolaro , Lucias Ciccarelli, Adam Dawson, Jim Desantis, Roberto Hernandez, Albert Ketter, Eric Messier, Dustin Rose, Tony Wheeler
October 12, 2018
Regular service and issue with tire I was scheduled for a regular service but that day I also had a problem with my tire. Staff worked expeditiously and was very patient when I asked l I was scheduled for a regular service but that day I also had a problem with my tire. Staff worked expeditiously and was very patient when I asked lots of questions on my recommendations More
Other Employees Tagged: Michael Famolaro
October 11, 2018
Excellent service again!! I deal with Chad Richardson when I go in. Not that the other guys aren't good but I've dealt with Chad since we bought our 2016 Juke brand new. From I deal with Chad Richardson when I go in. Not that the other guys aren't good but I've dealt with Chad since we bought our 2016 Juke brand new. From basic questions and service to an issue we had which ended up in an insurance claim he had been excellent and I don't feel rushed at all. From his friendly greeting and huge smile he exudes excellence in customer service!! Thanks again Chad and I'll see you again 😁 More
October 11, 2018
Service dept was great! Chad was excellent. Our vans transmission was shot and I thought was beyond the warranty. Chad made the whole process easy. We had a New Transmission Chad was excellent. Our vans transmission was shot and I thought was beyond the warranty. Chad made the whole process easy. We had a New Transmission installed and back on the road in only a couple days. Chad had every thing covered under warranty. Came to pick up the van on a miserable rainy day. One of the service advisors ran out to pull the van inside so we did not have to get soaking wet. Pleasantly surprised. Thank you Kyle More
October 10, 2018
Positive experience After having several disappointing experiences with the Nissan of Cookesville in TN, the staff here in Albany, NY were extremely professional, courteo After having several disappointing experiences with the Nissan of Cookesville in TN, the staff here in Albany, NY were extremely professional, courteous, and organized. They did a great job! More
Other Employees Tagged: Eric Messier
October 10, 2018
Oil change Great experience the staff were friendly, helped me get situated and didn’t keep me there too long. Fast, efficient service with a smile. Happy to be Great experience the staff were friendly, helped me get situated and didn’t keep me there too long. Fast, efficient service with a smile. Happy to be a destination customer More
Other Employees Tagged: Michael Famolaro , Lucias Ciccarelli, Eric Messier, Dustin Rose, Tony Wheeler
October 08, 2018
Destination Nissan > Lia Nissan Destination Nissan is great. While I initially purchased my car from Lia Nissan, their service department is an atrocity. Lia missed appointments, ref Destination Nissan is great. While I initially purchased my car from Lia Nissan, their service department is an atrocity. Lia missed appointments, refused to honor previous quotes, and charged me nearly $400 on a $70 service. Destination Nissan is the exact opposite. The customer service representatives are kind. They let you know about on-going benefits and promotions. They clearly explain anticipated service costs and offer a variety of options before performing service. Definitely recommended! More
October 07, 2018
The staff was nice and explained what they were doing. I like knowing whats being done. i dont like spending hours waiting, so I ask how long and they will give me a time frame. I can choose to wait or lea I like knowing whats being done. i dont like spending hours waiting, so I ask how long and they will give me a time frame. I can choose to wait or leave. thats important to me. More
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