Chad Richardson | Page 73

Excellent I come to Destination Nissan to have my vehicle serviced. The service department is staffed by professionals. They always fix mt vehicle right the fir I come to Destination Nissan to have my vehicle serviced. The service department is staffed by professionals. They always fix mt vehicle right the first time. Chad always makes sure everything is right. More

by DEATHVALLEY70 Verified Customer Verified Customer

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Bad diagnostic Brought car at destination nissan albany.ny, read a code for bad maf sensor, $684 later they said it was fixed...broke down and now they are saying ba Brought car at destination nissan albany.ny, read a code for bad maf sensor, $684 later they said it was fixed...broke down and now they are saying bad maf and transmission...now won't return my money for the maf sensor and won't return any of my calls...i called the service manager (Toni wheeler) 4 times..they know they were wrong..INCOMPETENCE...DONT BUY A NISSAN WITH A CVT TRANSMISSION... More

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Good experience The service guys here are always really friendly and I am trying to help. The service has gotten considerably faster, my biggest gripe used to be tha The service guys here are always really friendly and I am trying to help. The service has gotten considerably faster, my biggest gripe used to be that it would take over two hours for an oil change but that has improved and it took less than an hour the last time for everything including the car wash. They always have snacks and coffee available which is nice. Overall they are very professional. I think the only Annoying part about dealership service is that it tends to be more expensive than other or local garages but I have a lease so I’m only taking it to a Nissan place. Other than the fact that I wish they were a bit cheaper overall they are highly professional and would recommend More

by Jb Verified Customer Verified Customer

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great hospitality with quick and courteous service VERY PLEASED WITH EVERYTHING INCLUDING THE WAITING AREA WITH MANY AMENITIES TO ENJOY LOL WATCHED EVERYONE TOTALLY ENJOY THE POPCORN. EXCEPTIONALLY VERY PLEASED WITH EVERYTHING INCLUDING THE WAITING AREA WITH MANY AMENITIES TO ENJOY LOL WATCHED EVERYONE TOTALLY ENJOY THE POPCORN. EXCEPTIONALLY FRIENDLY ATMOSPHERE GREAT TEAM THERE More

by bartholomewbarbara Verified Customer Verified Customer

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Bad diagnostic I took my 2011 nissan murano to firestone and they diagnosed a bad maf sensor,,so they changed it and cost me $319...light came back on so I took it b I took my 2011 nissan murano to firestone and they diagnosed a bad maf sensor,,so they changed it and cost me $319...light came back on so I took it back...bad maf sensor again..they changed it and told me if it happened again take it to a dealer...light came back on and went to Destination Nissan in albany.ny... $119 for a engine diagnostic...so they changed it and cost me $684 At the end...got my money back from firestone by calling area manager...now destination nissan says it's not the maf sensor it's a bad transmission...i called them many times to get my money back and they won't call back...DO NOT BUY A NISSAN..bad service... More

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Fast, friendly and knowledgeable service with a smile Chad met me at the door when I pulled up, with a smile on his face. He took my information and confirmed what I was bringing my car in for. He then to Chad met me at the door when I pulled up, with a smile on his face. He took my information and confirmed what I was bringing my car in for. He then took my car and told me that it should be done within an hour. My car was done in 50 minutes! More

by bobbijeanstaubin23 Verified Customer Verified Customer

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Excellent work as always Service is always great as usual, Chad Richardson the service ad visor is an asset to this dealership. Chad always very nice and up with his work Service is always great as usual, Chad Richardson the service ad visor is an asset to this dealership. Chad always very nice and up with his work More

by RONNYWILLIAM Verified Customer Verified Customer

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Above and Beyond Outstanding sales and service. From the initial sale, to the service department and how they have handled my issues and visits .... it has been a ple Outstanding sales and service. From the initial sale, to the service department and how they have handled my issues and visits .... it has been a pleasure. Highly recommend this dealership and staff. More

by Jim.ryer0 Verified Customer Verified Customer

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routine maintenance When I drove in the service person was right there and kept me informed throughout the maintenance. He told me it would take between 1 hour and 1 and When I drove in the service person was right there and kept me informed throughout the maintenance. He told me it would take between 1 hour and 1 and a half hours and it took just a little over 1 and a half hours. More

by JERRYO236 Verified Customer Verified Customer

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Service Whenever I need service, have questions or need anything the staff in the service area are amazing, always answer all questions I have & always willin Whenever I need service, have questions or need anything the staff in the service area are amazing, always answer all questions I have & always willing to help! My sales man gave me incorrect information- when I brought it up to the service department (regarding him telling me I would get free oil changes) the service area took care of everything and even tho I was provided incorrect information from my salesman , they STILL upheld what he told me I would get! AMAZING service department! More

by KRISTINKELLY0726 Verified Customer Verified Customer

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