Dealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
867 Reviews
Write a Review867 Reviews of Chad Richardson
June 19, 2019
Chad is a great service writer Chad is always extremely helpful knowable and polite and a pleasure to work with. He is always willing to go the extra mile to make sure my experie Chad is always extremely helpful knowable and polite and a pleasure to work with. He is always willing to go the extra mile to make sure my experience at Nissan is enjoyable. More
June 17, 2019
Service on 2 recall items. Recently purchased a used 2012 Versa from a private owner in WNY for our daughter attending college in Troy. Seller updated battery and brakes prior Recently purchased a used 2012 Versa from a private owner in WNY for our daughter attending college in Troy. Seller updated battery and brakes prior to sale. He told us the "Check Engine" light went on due to his mechanic changing the battery but that it would go off after driving the car for a short distance. After registering the car and driving it for a few days, however, the Check Engine light failed to go off. Investigating further, I learned this vehicle had 3 recall items on it which hadn't been taken care of by the original owner. By now our daughter had the car in Troy so we needed to locate a reputable Nissan dealer to help us with the recall items. That is what led me to choose this dealer. More
Other Employees Tagged: Steve Kane
June 13, 2019
awesome Jessica Bellon ,Chad Richardson and Marion in the office did an awesome job in helping me find my new car they went above and beyond to make my purc Jessica Bellon ,Chad Richardson and Marion in the office did an awesome job in helping me find my new car they went above and beyond to make my purchase perfect More
Other Employees Tagged: Jessica Bellon, Ray Ramirez, Justin White, marion in office
June 13, 2019
Rear brake pads and rotors Professional and courteous service. Waiting time was minimal and I was kept informed of work progress. A great team of employees at this facility. Professional and courteous service. Waiting time was minimal and I was kept informed of work progress. A great team of employees at this facility. Would gladly recommend this facility to others. More
Other Employees Tagged: Eric Messier
June 03, 2019
Fixed the problem took longed then I though Working with Dustin was good he keep me up to date on what was going on and shows he cares about the problem. A major plus for your service department Working with Dustin was good he keep me up to date on what was going on and shows he cares about the problem. A major plus for your service department . More
Other Employees Tagged: Dustin Rose
June 03, 2019
Excellent service I brought my car in for an oil change and the service was excellent and prompt. I will always visit this service center for all my needs. I brought my car in for an oil change and the service was excellent and prompt. I will always visit this service center for all my needs. More
June 03, 2019
Maintenance Great service quick and easy. I didn’t wait long at all. Chad very engaged and informative and I was happy with the customer service across the board. Great service quick and easy. I didn’t wait long at all. Chad very engaged and informative and I was happy with the customer service across the board. More
June 03, 2019
Fixed Noise! The service rep heard the noise I was concerned about and wrote up service order accordingly. The tech found the source of the noise and corrected the The service rep heard the noise I was concerned about and wrote up service order accordingly. The tech found the source of the noise and corrected the issue. Even though the service area was very busy, everything was done in a professional and timely manner. More
June 03, 2019
New car purchase Great folks to work with from the beginning of the sale to setting appointments with service. This is my second vehicle from Destination Nissan and ev Great folks to work with from the beginning of the sale to setting appointments with service. This is my second vehicle from Destination Nissan and everyone I have work with has been great. Sales I will see you in another 2-3 years for my upgrade and service I will see you in 5000 miles for my oil change! More
Other Employees Tagged: Justin Baltazar, Lucias Ciccarelli, Eric Messier, Joseph Pierna
June 01, 2019
Excellent Service with a SMILE ! I was scheduled for my 30k service on my 2016 Nissan Altima - clean bill of health and was in and out of there, in time to get back to my busy day ! A I was scheduled for my 30k service on my 2016 Nissan Altima - clean bill of health and was in and out of there, in time to get back to my busy day ! Always appreciated ! More
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